QUOTE(jennfoong @ Jan 4 2018, 09:46 PM)
I requested relocation on 19th Dec 2017, called many times due to no call from your side for weeks. Up until now still no news, everytime I call they kept asking me to wait for call. How long do you need to take for the relocation? Who is going to refund the duration when I don't have access to internet? I paid for just waiting calls? Please take this case seriously because I'm really frustrated of waiting.
Hi jennfoong,Sorry to hear that. Do PM us your details for us to look into this and assist you further.
Alternatively, you can also contact our home fibre team directly at 1 800 82 4663.
Thank you
Jan 8 2018, 04:10 PM

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