is that normal?..i sent my 6s plus today also to machines then suddenly they say battery bloated so can not just replace the battery but whole phone for rm 199...so any idea if this is a recall or what? because at the same time some other customer with 6s also have the same issue cannot replace the battery to change the phone too..and furthermore, the technician says the replacement unit will come from singapore

my speculation is the Apple is no longer have enough spare batteries at the moment, i.e..almost the end of promo replacement excise date therefore they no longer restock the batteries.. if my speculation are true then they only will replace the battery on very bad condition iphone/ the good condition phones will be replaced with refurbish units thus saving to them in term of new battery cost and labor..just my 2cent++

yeahhh im thinking that too..my unit is 3 years old already with scratches at the charging port..considering im getting almost a new phone is not bad at all..at least it can hold for another 3 years before im getting the 'old' iphone xs max later at much cheaper price..

MACHINES@THECURVE..just collect back my 'new' iphone this morning..went there on tuesday..so far im happy with it..btw my unit manufactured last year so not bad at all..and for refurbished unit they give 3 months full warranty not just the battery

This post has been edited by mrcg: Oct 5 2018, 06:42 PM

as far as i informed by the technician..the unit come directly from Apple and they are not allow to open/do anything to it until the customer come and signed the receiving form..in my case he (the technician) open the box (simple Apple white box without accessory) infront of me and pass the iphone..that's all.. my refurbished iphone come with original version of ios........but do note that if u want to install the backup u need to have latest version of IOS so... yeah that suck..

based on my printed delivery form, its very difficult for machines to full fill the order as the refurbished unit provided by Apple and Apple control it based on unit serial no. not the discription by technicians.. hopefully ur replacement will ready soon

the phone replacement is just our own speculation/theory...the official replacement just the battery for price of 129 regardless where u purchase it so long it is not tempered by 3rd party. Some of us may lucky to get replacement for 199.. that also subject to approval from Apple.

u may try it..go to battery in setting--> check battery health and if below certain percentage (my units at 73%) ------> diagnosis the problem button (if im not mistaken)----------> click arrange appointment with service center button (automatically connect to Apple server and pick the nearest service center near u or select which u prefer) and fix the appointment date (5 days later as for me but depend on sc)----------> then Apple will notify u by email of your appointment date...and before u go to sc make sure backed up your phone and prepare at least 199 in your pocket. thats all

thats not bad IMHO..1% per 3 months..10% for 30 months that 6 months short from 3 years..not bad at all

anyone here that replaced the battery have their battery health status drop too much..after 1 month+ my replaced iphone 6s plus battery health drop 3%..i have another 2 month warranty should i sent it back for a check

yup that what they told me when i asked but my unit is replacement unit so they warrant the whole phone for 3 months..it stated in the receipt: 3 month warranty

as i read in tech paper somewhere in the internet..they only consider defective battery if drop below 70% but..1 month 3% and if a linear chart plotted 70% will come less then a year and of course no more warranty at that time...ironically my replaced phone still hold 73% after 3 years of heavy usage but maybe..or hopefully the drop will slow in time

This post has been edited by mrcg: Dec 6 2018, 10:28 AM