Dec 17 2018, 05:11 PM
QUOTE(dirkgently75 @ Dec 17 2018, 04:11 PM)
After reading this thread, I'm of the opinion that if my iPhone is anything before an 8 and i am ready to spend in the region of 150 RM, I better go to my trustworthy guy in lowyat plaza who does perfect repairs within the hour and at the best rates possible.
The apple warranty is useless here considering that the premium sellers/authorised repair shops provide the worst possible service, horrible wait times and any excuse to reject your device. If I have to wait any more than 2-3 hours without my phone, or if I am turned away due to lack of batteries, or I have to make an appointment days in advance (i checked and got some stupid error about email not recognised) - then honestly: "Apple, get your s**t together, I find your 'premium' branding to be a hoax and a joke in this country"
Edit: PS: I have a 6, a 6s and 2 SEs in my family, most of which need the battery replacement.
You are right about lack of batteries. Just made an appointment today for Friday and when I called machines to find out how long to replace the battery, they told me that they dont have batteries in stock, but I'll still have to go in to let them "diagnose" my phone to see if its eligible for a battery replacement. Following that, I'll have to fill in some request form for them to order the battery and I would then receive a call from them when it eventually arrives, head over to machines for the 2nd time and wait 4 hours to get the battery replaced.The apple warranty is useless here considering that the premium sellers/authorised repair shops provide the worst possible service, horrible wait times and any excuse to reject your device. If I have to wait any more than 2-3 hours without my phone, or if I am turned away due to lack of batteries, or I have to make an appointment days in advance (i checked and got some stupid error about email not recognised) - then honestly: "Apple, get your s**t together, I find your 'premium' branding to be a hoax and a joke in this country"
Edit: PS: I have a 6, a 6s and 2 SEs in my family, most of which need the battery replacement.
I even tried apple support, and all they could offer me was, to cancel my appointment ( which I can do by myself) or provide me with the phone number's of other service providers ( which I can also do myself )
Completely agree with your statements about the so called premium sellers/authorised repair shops.
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