laihuhng... may i know ur specs please??
using nvidia geforce go 7400 or intel GMA 950?
if it's nvidia then i think there's something wrong lor...
there may be slight difference from units to units depending on things like ur hard disk, but you should get at least over 3.0...
i've got a replacement unit and the replacement unit scored 3.3, which is 0.1 lower than the 3.4 scored on the old unit....
and the reason for this difference is because of the hard disk... the old one uses hitachi hard disk that has a slightly faster rate than the toshiba used in the new one.....

i discovered that the keyboard for the replacement unit feels cheap too... it's like when you press it it's not so bouncy or sth... dunno how to describe..... this batch they use keyboard from other manufacturer i guess..... and i requested to swap the keyboard from my old unit...

Go to the performance there, click Update my score.
The first time u boot up windows, it will first do a benchmark on your computer and give you the windows experience index. But as what i've experienced, that first benchmark isn't accurate one. Last time at first i also get a lower benchmark. After i click on Update my score, it will do the benchmark again and then the gaming graphics score got up higher to 3.4...
So juz click 'Update my score' and your score should get up to 3.4 or at least 3.3 depending on your hard disk speed or other components.

Ah... The infamous right side keyboard flex... Yeah my M1210 has it too, and it seems that most M1210s has it to a degree... But if it sinks more then a few milimetres, there might be something wrong...

But if it bugs you THAT much... You can find details on how you DIY repair it HERE...