Hi, proud owners of LC50UA6800X,

I hope someone here can help a fellow new owner of LC50UA6800X.

Bought the TV and very happy with it.
The only problem that I'm facing is that every each time I try to do a Network firmware update (OTA), I kept getting the "cannot connect to network" msg.
And that's why I'm unable to start Netflix.

Current Version
11000_20180515

Latest Version
30800_20181205

Region:
Middle East

I have tried to search for the latest firmware (30800_20181205) over the Sharp Download websites but have failed to find it.

I wonder if someone here might have the firmware (30800_20181205) file so he/she can share the download link.

Thanks.

Can you please explain how did you disable IPv6?
I'm facing the same "Can not access the network" problem.

The router that I have is provided by the ISP (STC) and the model is HG8245Q.
I'm unable to find any type of configuration which can disable ipv6.

Contacted the sharp customer hotline of my city (Riyadh, KSA).
Explained the problem.
Case registered.
Engineer/Technician will visit in 3 to 5 days.

Will update....

Many Thanks.

Ok, so here is the update.

While waiting for the Sharp tech to come to my home I registered my complaint using Sharp world support page.

After two days, still waiting for the Sharp tech guy, I received an email from Sharp MEA.
In the email explained the procedure on how to update the TV using USB and the Google Drive link to the latest firmware update "THEA_UA6800X_30700".
In the email, it says that "THEA_UA6800X_30700" package is the latest one. (Can you guys confirm that)
But, my TV is asking for "30800_20181205"
Anywayz I have emailed them the snapshot which shows the current and latest version info.

Still waiting for the Sharp tech guyz ....
After two more days of wait, they finally came.
The standard check is done by them and the conclusion is that they will contact the IT guy from another city who will send them the file and Bla Bla Bla ... will take 3 to 6 dayz .

Before I manually update to "THEA_UA6800X_30700" package, can someone confirm from their TV that this "THEA_UA6800X_30700" IS the latest update package?

Attached is the pic from my TV.


Attached thumbnail(s)

As I was waiting for the local tech to contact me I recieved another email from Sharp MEA.
In the email the same representative who emailed me the Google drive Link of the firmware explained me that first manually install the said firmware and once done then try to do the network update.
So I did.
And guess what all goes smooth as butter without any hiccups.
Now my Android TV is bang up to date.
Thanked the Sharp representative and cancelled the local tech rep appointment.
Many thanks to you guys for ur suggestion and inputs.