Cannot access Netflix, says 'software update file available. Proceed to network update?'

Current version: 12700_20190719
Latest version: 12900_20191206

Clicked Yes, but error 'Cannot access the network.'

anyone have idea how to solve this?

Uninstall and install from play store?

First, do a restart of the tv in settings, about.

You can unistall and reinstall netflix from tv playstore, see if ok.

If u fail, cant get update and therefore cannot use netflix, u shud contact sharp service for help.

If not mistaken, there was a case like that reported... search this thread.

ah... this likely meant yr wifi connection was very poor... either yr router or distance or tv wifi module - this u gotta check.

the tv ethernet/lan max out at 100mbps but wifi 5ghz can do >200mbps.

i had always used with wifi, no issue.

well... maybe it's just their server down, nothing else....