Jan 1 2020, 05:12 PM
QUOTE(Schuan @ Mar 20 2019, 08:13 PM)
I have reported this GPRS charge to MCMC and demand refund, and the hotlink customer service called me and asked me to upgrade to red plan so that I can get free basic internet. I refused to do so and insist to stay at my campus plan so that I can enjoy RM38 1 year validity. The customer service called me again and refunded me all the money when I insist let MCMC decide what is the outcome.
QUOTE(liverpool @ Oct 16 2019, 06:13 PM)
Seem like after all these years, the situation is not improved a bit.
I am using the latest Hotlink RED plan, and guess what? After the internet pass period expired, I also kena charged from time to time.
I put the SIM in a pocket wifi. Yesterday the balance isRM35, today only RM29.8 left (and spoil me the pleasure to purchase a 30day 6GB internet pass).
Guess what, I think this is Hotlink's notorious trick to charge more from customer.
Shame on you Hotlink !
Was thinking of getting a backup maxis cheap plan, but after skimming through this thread, cannot get hotlink.I am using the latest Hotlink RED plan, and guess what? After the internet pass period expired, I also kena charged from time to time.
I put the SIM in a pocket wifi. Yesterday the balance isRM35, today only RM29.8 left (and spoil me the pleasure to purchase a 30day 6GB internet pass).
Guess what, I think this is Hotlink's notorious trick to charge more from customer.
Shame on you Hotlink !
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