Hotlink data charges problem
|
|
 Feb 2 2019, 11:49 AM
Return to original view | Post
#1
|
 
Junior Member
69 posts Joined: Jan 2011  
|
QUOTE(nikewee @ Jan 31 2019, 01:44 PM) better call their customer service or open new thread, hotlink staff just abandon this thread I got the same problem since December 2018. Every hour charges RM 0.10 for GPRS when I not even turn on the mobile data. Customer service not refunding . |
|
|
Mar 20 2019, 08:13 PM
Return to original view | IPv6 | Post
#2
|
|
Junior Member
69 posts Joined: Jan 2011
|
I have reported this GPRS charge to MCMC and demand refund, and the hotlink customer service called me and asked me to upgrade to red plan so that I can get free basic internet. I refused to do so and insist to stay at my campus plan so that I can enjoy RM38 1 year validity. The customer service called me again and refunded me all the money when I insist let MCMC decide what is the outcome.
|
|
|
Mar 20 2019, 08:15 PM
Return to original view | IPv6 | Post
#3
|
|
Junior Member
69 posts Joined: Jan 2011
|
Do not let Hotlink charge you. Just report to MCMC and they will refund you.
|
| Change to: |  0.0167sec
 0.35
 7 queries
 GZIP Disabled
Time is now: 28th November 2025 - 03:45 AM |
Quote