my credit started to goes missing this month
what is going on???
Hotlink data charges problem
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 Nov 10 2018, 12:27 PM
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#1
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Senior Member
6,035 posts Joined: Jan 2003 From: Penang   
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Nov 13 2018, 09:15 PM
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#2
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Senior Member
6,035 posts Joined: Jan 2003 From: Penang
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QUOTE(lolzcalvin @ Nov 13 2018, 01:36 PM) same prob holy shit change to 2G or 3G in setting, won't eat your credit anymore been so long still maxis does absolutely nothing  |
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Jan 18 2019, 01:26 AM
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#3
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Senior Member
6,035 posts Joined: Jan 2003 From: Penang
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QUOTE(HippyTony @ Dec 20 2018, 07:45 PM) hotlink case# Ci399427605 top answer from them just push their dumb issue to userThis afternoon I found out your network deducted all my phone credit for the last 2 months even tho my phone settings have been deactivated from mobile data usage. After a long arguments, your CS finally agree to refund my credit. To stop this “illegal” deductions, your CS gave me 3 options: * buy a new 2G phone, don’t use a smartphone * upgrade my bagus plan to Hotlink Red * lastly, deactivate my phone network GPRS (5days required to reinstate GPRS) The above options are NOT acceptable, your network has an issue and because you are unable to solve this “illegal” deductions. You are asking your customers to accept your incredible stupid options for your convenience. this issue reported so long and did nothing, clearly here to cheat unknown user silently behind |
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