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 Grab Driver Discussion V4, Info and FAQ

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arefiq09
post Jan 3 2019, 10:48 AM

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Can Grab driver "complete" a ride without actually picking up the rider? I have my colleague charged when the driver didn't even pick him up but suddenly the job is done and got charged.
arefiq09
post Jan 3 2019, 01:25 PM

Getting Started
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QUOTE(yhtan @ Jan 3 2019, 11:02 AM)
Just report the driver, go to history > select booking > report an issue. Grab will refund to your colleague for incomplete ride if using grabpay.

It does have some bad drivers doing that for not physically pick up customer.
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Ok thanks, he already reported the driver.

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