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Hello Maxis, What is Tomorrow ?
TSSonnyCooL
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Dec 13 2017, 02:56 AM, updated 7y ago
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I called on saturday night 9/12/2017 20.15pm and they told me their technical team is off hour and promise me will call me back tomorrow (guaranty) ..... unfortunately me and MAXIS life in two different planet, cause i pass three time "Tomorrow" but MAXIS PLANET calender still on that date .....
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ceekay78
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Dec 18 2017, 04:14 PM
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QUOTE(SonnyCooL @ Dec 13 2017, 02:56 AM) I called on saturday night 9/12/2017 20.15pm and they told me their technical team is off hour and promise me will call me back tomorrow (guaranty) ..... unfortunately me and MAXIS life in two different planet, cause i pass three time "Tomorrow" but MAXIS PLANET calender still on that date ..... at least they picked up your call. for me.....it took forever for them to pick up. and when Maxis do pick up,, i have to explain the issue again & again before getting DC then call in and wait another 40-55 minutes!! i think maxis reset docket / reset pocket? reset something at their end for my hse in shah alam. then it was ok for a couple weeks,, but issue still happen again after 3 weeks later. everytime to call to maxis,, lanciau lah....think i so free meh.
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TSSonnyCooL
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Dec 18 2017, 04:25 PM
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QUOTE(ceekay78 @ Dec 18 2017, 04:14 PM) at least they picked up your call. for me.....it took forever for them to pick up. and when Maxis do pick up,, i have to explain the issue again & again before getting DC then call in and wait another 40-55 minutes!! i think maxis reset docket / reset pocket? reset something at their end for my hse in shah alam. then it was ok for a couple weeks,, but issue still happen again after 3 weeks later. everytime to call to maxis,, lanciau lah....think i so free meh. teach u, ask for report number, so next time when u call, give them that report number will do ...
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nescafe_es
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Dec 18 2017, 04:32 PM
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Getting Started
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call them ask for ticket number. Informed them that this is not the 1st time u call regarding the incident. If not getting fix within 24hrs tell them u gonna bring this issue to MCMC.
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ceekay78
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Dec 18 2017, 05:05 PM
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QUOTE(SonnyCooL @ Dec 18 2017, 04:25 PM) teach u, ask for report number, so next time when u call, give them that report number will do ... already did that last time bro. After settle issue, throw away the old report number. Now got new issue,, lazy to call into maxis. Im thinking of changing the current TM router to tenda F3...hehehe... https://www.lazada.com.my/tenda-f3-300mbps-...e5a2yxdt2z&mp=1
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TSSonnyCooL
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Dec 18 2017, 05:07 PM
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QUOTE(ceekay78 @ Dec 18 2017, 05:05 PM) already did that last time bro. After settle issue, throw away the old report number. Now got new issue,, lazy to call into maxis. Im thinking of changing the current TM router to tenda F3...hehehe... https://www.lazada.com.my/tenda-f3-300mbps-...e5a2yxdt2z&mp=1mr using asus 55 .... a lot better compare with maxis router.
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TSSonnyCooL
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Dec 19 2017, 02:43 AM
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Hello maxis any update after two week ??? and all report send including speedtest, trace, ping n so on after a week ?
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ceekay78
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Dec 19 2017, 01:45 PM
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QUOTE(SonnyCooL @ Dec 18 2017, 05:07 PM) mr using asus 55 .... a lot better compare with maxis router. Dual band? Support 2.5 or 5ghz? How much price?
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