this is i have with maxis 30mbps ping response.

High ping?

high ping and lost .... means that site i can't even load .....

experienced this 1-2 years ago on different condo also

bad dota 2 and csgo ping, around 100ms-120ms

I complain to maxis via twitter

the staff say it is acceptable gaming ping

when I got the reply, i was like *holy sheet what!?!?*

and another case, the BIZ68

please boikot maxis

become no.1 best and no.1 cheap i also won't use maxis anymore

This post has been edited by CyrusWong: Dec 10 2017, 09:19 PM

try with this https://www.pingplotter.com/
if can , please use LAN cable , also ping other website like www.google.com
try with other modem
lastly your fibre reading (need tm/maxis tech to help)

other modem and try with cable ?
wait ar, tmr i go buy n new modem n rj45 cable ..... also but new PC with new installation + XP + win 7 + linux + leopard .....

come on bro, we are user, they already have one fail product (ROUTER, it proven) and i try with my other connection 4G, ping response is good .....

True bro, but we have to help ourselves now, since they are not helping us. Just try your own troubleshooting steps first, and see how it goes.

we can do troubleshoot first , my friend using unifi also blame a lot , then after do few troubleshoot , its the fibre cable problem (reading high)

while checking the post i have tried to ping

maxis fibre home = avg 350ms
maxis fibre vdsl biz = avg 210ms
tm fibre biz = avg 400ms
tm fibre biz2 = avg 490ms
time lease line = avg 110ms
time fibre biz = avg 190ms

most of the test are from selangor-kl area

This post has been edited by calvinkli: Dec 22 2017, 02:48 PM