I recently installed Maxis Fibre 30mbps and had to pay rm350 for the "custom" installation by TM installer.
the maxis (maxpert) is there as well, and they both seem to know each other well based on their chit chats that i hear.

the funny thing is this "custom" installation had to be done because apparently there is no pathway from the underground
manhole to my house. they said they cannot find the hole. i tried to check myself but what do i know about these things?

and the custom installation too, is just
- 3 holes drilled.
- laying down the wire and secure with wire holders.

for RM350!!!!

no cement, no construction work of any kind. for such things i can do for anyone for free. i just don't get it why the companies
like TM and Maxis does not define this "custom" installation properly and left it as "grey area". it opens up to corruption and extortion
towards the customers. sure its a one-off payment, but rm350 for such job is cutthroat.

The cabling to the TM box is right behind my house.