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 Unknown roaming charges while in oversea, Unknown roaming charges while in oversea

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TSlsi1122
post Nov 23 2017, 04:45 AM, updated 9y ago

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I am in oversea and have turned off my phone and roaming completely. My hotlink is also in grace period. But, still my frozen credit is deducted more than RM40. When I checked my hotlink e-statement, there are many charges with type of charges "in call roaming". Why there are still call roaming when the phone is off? Please restore my credit and prevent further unknown "in call roaming" charges. Please PM me for details.
ceekay78
post Dec 18 2017, 03:49 PM

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From: Kay eLL
QUOTE(lsi1122 @ Nov 23 2017, 04:45 AM)
I am in oversea and have turned off my phone and roaming completely. My hotlink is also in grace period. But, still my frozen credit is deducted more  than RM40. When I checked my hotlink e-statement, there are many charges with type of charges "in call roaming". Why there are still call roaming when the phone is off? Please restore my credit and prevent further unknown "in call roaming" charges. Please PM me for details.
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did people call you when you were overseas?
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