But as mentioned, SELECTED user only. Which mean, the chances are slim. Hence, don't put so much hope.

Yeah, asked how they choose SELECTED CUSTOMER, no reply yet. Since they sent me an email stating the order will be shipped to my address within 3 days, i guess i will just wait.

Yea, seems like hopeless. As Celcom din't even clearly stated, which kind of customer will be the selected customer. Hope you are in the list Good luck bro.

How to see the status?

Login your Celcom id, there will be an ACTIVE ORDER button. From there you can see the status of your order.


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Got it bro. Thanks. Status updated to shipping but still can't track any shits

...

This post has been edited by buncho89: Nov 20 2017, 01:01 PM

No. Actually it's RM 198 + RM 98.

Went to Bluecube MyTown and the staff told me that there is no Easyphone scheme for iPhone X at the moment. I wonder how you guys did it?

yea just realised..it's not included the plan price..

I received this email from Celcom.



Not sure this is new Celcom SIM being shipped to me, or the phone.

Preordered online, so not sure bout walk in preorder. Maybe they just out of stock for you to preorder?

Talk to their customer service just now, seems like they also not clear of the situation, but they claim that delivery starts from 24 Nov, and the ‘2-3 days’ in email should refer to ‘2-3 days after 24 Nov’.

I rather use Note8 vs iPhoneX

I was given the option for easyphone and pay outright when i preordered at blue clube yesterday. As i opt for the outright payment, i did not ask further on the easyphone scheme.

i believe mytown is a dealer not bluecube. Only bluecube and celcom centre and certain dealer can do easyplan.

Went to Pavilion to pre-book iphonex but already sold out. That counter girl put my name in waiting list. We'll see how it goes

It said 2-3 WORKING DAY starting from the email date.... Which means latest Thursday should received the good. Not after 24 Nov.

This post has been edited by hellwaker: Nov 20 2017, 03:40 PM

Yeah i know, but the customer service staff said there maybe some error on the email sent. I suppose the email shouldnt be sent yesterday, or it should be sent on Friday?
Perhaps thats why we cant track the order?
Not sure though, we will wait and see🤔

Looks like customer service / sales / logistic are not talking to each other. Everyone is just guessing and no one in celcom knows what is going in. This is totally suck and not acceptable. Should complaint to all their social media.

On iPhone x forum. some claim received call from celcom they will do midnight delivery for pre-order.

This post has been edited by hellwaker: Nov 20 2017, 06:58 PM

Latest update: the tracking number did work.

Since the website Celcom give leads us to GDex intranet (cant access without staff ID and password), i tried track those number on GDex e-tracking website.

The result shows that the order has been picked by courier (for my tracking number).

Here is the website, good luck guys.

http://www.gdexpress.com/malaysia/home/