The Official iPhone X Discussion Thread | V2, Most expensive iPhone to date
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 Nov 8 2017, 03:15 PM
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#1
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Junior Member
326 posts Joined: May 2008 From: KL   
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beware of oversea sets. this is my experience my self...
https://forum.lowyat.net/index.php?act=ST&f=174&t=4127972 not all apple device can be claim at Malaysia. bought HK set before since the model number is not same with Malaysia u wont get warranty or exchange  |
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Nov 8 2017, 07:48 PM
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#2
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Junior Member
326 posts Joined: May 2008 From: KL
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QUOTE(Wildcat @ Nov 8 2017, 03:23 PM) Mind to share which iphone model was that? u can find it here bro https://www.apple.com/iphone/LTE/ lets say QUOTE(TOMEI-R @ Nov 8 2017, 03:23 PM) It has always been a known fact among Iphone owners that there is NO INTERNATIONAL WARRANTY on iphones. I have made a claim with a SG unit of Iphone 6 with Mac City before and the staff at Mac City told me that they are doing this on a good will basis only and also provided my unit was a Singapore Appstore unit. If it was a Sg Telco unit, they wouldnt be able to help me. im being told by mac city people that sg set can be claim at malaysiaIf you check your Model code, There is a MY for Malaysia, SG For Singapore and HK for Hong Kong and so on and so forth at the end of your model number. For example MH4D2MY/A since the malaysia set came from sg even if you send it to warranty it will be send back to singapore since malaysia dont have apple store... i even email them a few time asking for solution, call apple few times already they said they cant help with this since it was our policy. they said if HK set can be claim at malaysia the replacement will be malaysia set if that happen it will be easy to change phone region, and they said again it wont happen even in future. QUOTE(giggs_509 @ Nov 8 2017, 03:35 PM) so japan iphone x can only claim in japan? model A1902 Yes bro A1902 is japan model. u only can claim warranty at japan apple storeQUOTE(raptar_eric @ Nov 8 2017, 03:47 PM) personal experience, i bought 2 units of iphone 7+ from HK, 1 of it faulty camera... i did brought to machines for a claim, they replied me same email 1 hour after i passed to them, i directly called up apple, logged a support case with the ticket #, i passed the ticket # to machines, and they processed the claim without any issues please see here https://www.apple.com/iphone/LTE/ i did clarify with apple support, warranty is based on region according to them, msia sg hk aussie, all can claim cos same region... HK SET have many model bro if you within same model as malaysia it should be no problem im sharing my experience only is up to buyer to decide, things i do go mac city , machine, macstudio finding solution = fail call apple few time even made appeal = fail the last way is go back to directd and ask them send to HK to replace and it cost me more money |
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Nov 8 2017, 08:06 PM
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#3
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Junior Member
326 posts Joined: May 2008 From: KL
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QUOTE(Wildcat @ Nov 8 2017, 07:56 PM) What I meant was which model that you got earlier which can't be claim here? Iphone 6/7 etc? yes not yet out.But I presumed we can't check for the Iphone X model now for Malaysia as officially it's not launched yet here. im talking about iphon ip7 but i think it should be the same as other iphone |
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Nov 9 2017, 10:04 AM
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#4
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Junior Member
326 posts Joined: May 2008 From: KL
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QUOTE(irenic @ Nov 8 2017, 11:38 PM) What is ur iPhone 7 model code? iPhone 7 PlusModel A1661 (GSM) |
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