Just sharing my bad Experience at True Fitness JAYA 33
I'm a true fitness member since 2012 & ongoing...
Brought a friend who is X member 3 years back with the 2 weeks free trial pass & been consulted by the new general manager (Mr Ajith) who came out & rudely asked " If i give you this 2 week free trial, will you join our club?"
The whole problem will not happen if the new general manager just politely mentioned "we have new rules starting from this month that we don't allow any X members to come for free trial". Instead of rudely asking us
"whats your purpose coming for free trial, gym is the same since last time (3 years ago)"
"if i give you 2 weeks free trial will you sign up as for membership?"
"Alot of people just come for 2 weeks trial and walk off"
"Why you want to try, Whats your intention?"
All i would like to say is, if you don't plan to give free trials then don't advertise for free trial & it would be good if you can state T&C clearly instead of just verbally.
Lastly please talk politely & respect your client...
P.S~ the Equipment, Classes & Facilities are fine with me.......
Fitness TRUE FITNESS SUCKS!, :(
Nov 12 2014, 09:27 AM
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