QUOTE(jingleBell @ Dec 9 2008, 12:44 AM)
haih..
nearly to quarrel with the consultant at True Fitness today. I'm a member from Jaya33 since March 2008. I was told tat i can transfer my membership anytime and they will find replacement for me if i cant find fren or family member to transfer. My contract is 2years paying by credit card.
I told my consultant tat i wan to quit on May, but he ask me to find replacement, i was shocked coz i thought he can get replacement for me. ok fine.. i find my own replacement.
BUT, wat happened today was the consultant said i cant transfer my membership if i find replacement also, i must hv valid reason. Tat means i need document or medical cert to quit. but also not 100% will get approved.
Tat means any how, i need medical cert also. But they r quite stupid, coz quit or transfer to fren, i need to hand out medical cert, then wat for i let my fren to replace me and become another VICTIM.
i tell the consultant tat i wan to see the manager, or give me an email coz i wan to send letter to headquarter complain. but they not dare to give me any contact number and email. just give me their business card (hv the center address and phone number only. trust me, who goin to answer the phone? is the center consultant).
So, i cant settle my problem at last, they keep on passing me from 1 consultant to another. i was so frustrated tat time.
And i hv signed up for the personal trainer bcoz of their sweet talk.. wat i see is... THEY ARE NOT PROFESSIONAL AT ALL!!
even a simple question also cant answer.
i asked is it not good to do exercise in air-condition environment, they answer me: u pandai bercakap ya.. coz actuali is not good to exercise under air-conditional..
and another problem is, for a very basic or general command sense, v not suppose to drink cold water after exercise. But wat in true fitness is: all water cooler wit freezing cold water. i'm not expect for hot water, but just warm water like normal temperature.
THE CONCLUSION IS:
1. THE CONSULTANT IS NOT PROFESSIONAL, KNOW HOW TO CHEAT CONSUMER ONLY
2.THE PERSONAL TRAINER IS NOT PROFESSIONAL ALSO,
WANT COMMISSION ONLY, WAN US TO PAY FOR RM100++ TO SIGN UP FOR 1 HOUR PROGRAMME. of course they wont ask u to sign up for 1 hr only, THEY ASK U TO SIGN UP 12 HRS OR 24 HRS. U CALCULATE HOW MUCH THEY EARN!
3.THE CLUB IS NOT PROFESSIONAL, DUE TO THE FACILITY (1 OF THE EXAMPLE IS WATER COOLER)
4.ALSO THE CLUB IS NOT PROFESSIONAL , BECAUSE DONT FORGET THEIR CONSULTANT AND PERSONAL TRAINER REPRESENT THEIR CLUB, WAT THE STAFF SAY AND TALK REPRESENT THE CLUB IMAGE AND VIEW. UR CONSULTANT CHEAT TAT MEANS TRUE FITNESS CHEAT, the bos in SINGAPORE take noteS!!!
FINALLY,
i'm goin to tell the MEDIA PEOPLE about this issue, and ask for LEGAL consultant too!!
coz my sister is a media person and my husband is a lawyer..
Thanks..
Added: Anyone support me to do tat?
I would like to highlight issue 2 and 3 here.nearly to quarrel with the consultant at True Fitness today. I'm a member from Jaya33 since March 2008. I was told tat i can transfer my membership anytime and they will find replacement for me if i cant find fren or family member to transfer. My contract is 2years paying by credit card.
I told my consultant tat i wan to quit on May, but he ask me to find replacement, i was shocked coz i thought he can get replacement for me. ok fine.. i find my own replacement.
BUT, wat happened today was the consultant said i cant transfer my membership if i find replacement also, i must hv valid reason. Tat means i need document or medical cert to quit. but also not 100% will get approved.
Tat means any how, i need medical cert also. But they r quite stupid, coz quit or transfer to fren, i need to hand out medical cert, then wat for i let my fren to replace me and become another VICTIM.
i tell the consultant tat i wan to see the manager, or give me an email coz i wan to send letter to headquarter complain. but they not dare to give me any contact number and email. just give me their business card (hv the center address and phone number only. trust me, who goin to answer the phone? is the center consultant).
So, i cant settle my problem at last, they keep on passing me from 1 consultant to another. i was so frustrated tat time.
And i hv signed up for the personal trainer bcoz of their sweet talk.. wat i see is... THEY ARE NOT PROFESSIONAL AT ALL!!
even a simple question also cant answer.
i asked is it not good to do exercise in air-condition environment, they answer me: u pandai bercakap ya.. coz actuali is not good to exercise under air-conditional..
and another problem is, for a very basic or general command sense, v not suppose to drink cold water after exercise. But wat in true fitness is: all water cooler wit freezing cold water. i'm not expect for hot water, but just warm water like normal temperature.
THE CONCLUSION IS:
1. THE CONSULTANT IS NOT PROFESSIONAL, KNOW HOW TO CHEAT CONSUMER ONLY
2.THE PERSONAL TRAINER IS NOT PROFESSIONAL ALSO,
WANT COMMISSION ONLY, WAN US TO PAY FOR RM100++ TO SIGN UP FOR 1 HOUR PROGRAMME. of course they wont ask u to sign up for 1 hr only, THEY ASK U TO SIGN UP 12 HRS OR 24 HRS. U CALCULATE HOW MUCH THEY EARN!
3.THE CLUB IS NOT PROFESSIONAL, DUE TO THE FACILITY (1 OF THE EXAMPLE IS WATER COOLER)
4.ALSO THE CLUB IS NOT PROFESSIONAL , BECAUSE DONT FORGET THEIR CONSULTANT AND PERSONAL TRAINER REPRESENT THEIR CLUB, WAT THE STAFF SAY AND TALK REPRESENT THE CLUB IMAGE AND VIEW. UR CONSULTANT CHEAT TAT MEANS TRUE FITNESS CHEAT, the bos in SINGAPORE take noteS!!!
FINALLY,
i'm goin to tell the MEDIA PEOPLE about this issue, and ask for LEGAL consultant too!!
coz my sister is a media person and my husband is a lawyer..
Thanks..
Added: Anyone support me to do tat?
2. Yes, they charge you RM100++, but out of that, they earn less than 40%. And they are pressured by upper management to meet the appointments quota daily, which is 6 appointments. But then, when it comes to earning money, who doesn't want right?
But again, i understand how you feel getting a trainer as you've mentioned. Indeed your trainer isn't professional enough to deal with such question.
3. According to American College of Sports Medicine, Drinking cold water actually speeds absorption and rehydrate faster. But again, listen to your body. Cold water might not be suitable for everyone.
I do support you to bring this issue to the media and make this a legal issue. Teach them a lesson
I believe other fitness centre are behaving in such manner as well.
Dec 9 2008, 04:10 AM

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