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Fitness TRUE FITNESS SUCKS!, :(

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jbanya
post Apr 30 2013, 09:01 PM

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Junior Member
64 posts

Joined: Apr 2013


QUOTE(darlyn @ Apr 19 2007, 10:53 PM)
before u join the club (true fitness desa hartamas), they will talk so nicely to u persuade u to join. this is the worst club i joined. totally poor management. when i wan to quit.... it is like going thru hell. i have been pushed around to talk to this and that person. with no solution at all.... then asking me to do this and that. after wut i did, like hand a letter stating my reason for termination then no body attain to me. and still keep on charging my credit card until today. isit fair ?? i din even go to that gym anymore but i have to keep on paying for it monthly. and when i notice they keep on charging for about 3 months oredi, i called them up today...n guess wut the girl answered say will call me back. but neva. so i call again and she give me dunno wut stupid excuse. saying she will call back later.... but neva. so it is a pushing around business where no bodi going to entertain you.  mad.gif  mad.gif  mad.gif  after that i called again n ask to speck to the manager. the manager seems busy and saying she will call back. n she did...but then still no solution, saying she will check again on this issue and get back to me on sunday. hello... today is only thursday. y need so long~!! this matter has been dragging from february. can u ppl imagine tat. would u be angry if u were me ??  vmad.gif  vmad.gif  vmad.gif DUN EVER JOIN THIS FITNESS CLUB. YOU WILL REGRET~!!!
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Hi there, have you alrd file your complaint to TF? If no, can we go together? I am one of the victim that the consultant and outlet manager told me i can cancel my membership anytime, but the next month when i call to cancel then consultant resigned...

after that they keep asking me to pay and nobody willing to hear me and they didn't stop my membership continue to charge me, so I report lost card and stop the payment, after 2 yrs, they sent me legal letter and now I am in CTOS sad.gif

I needs help on this.
jbanya
post Jul 14 2013, 09:27 PM

Getting Started
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Junior Member
64 posts

Joined: Apr 2013


QUOTE(hafeez2703 @ Jul 10 2013, 01:08 PM)
Bro me too experienced the same thing with u. They keep asking me to pay for the outstanding in one lump sum. I proposed to them to stop the billing and i will pay monthly. Then this girl, MONA told me it can't be done due to their shitty company's policy. So how do u know u got CTOS-ed by TF? I stopped paying for 2 years and they keep emailing me for the outstanding and threaten me with legal proceeding. Should i just ignore the threat?
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Hei man, go to my post and read, my case settle, I went to NATIONAL CONSUMER COMPLAINTS CENTRE (NCCC) and write in letter said TF are Scams. They help me to settle this

https://forum.lowyat.net/index.php?showtopic=2794828&hl=

Write in your surat aduan, tell them the truth, let them know that you want to cancel but they keep charging your credit card and still asking membership fees from you although you didn't go, and ask for termination.

http://www.nccc.org.my/v2/index.php/e-aduan

Good luck!

This post has been edited by jbanya: Jul 14 2013, 09:27 PM

 

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