thats y have to read the contract. i once had a bad experience. when they charge u, they will never wan to refund the wrongly charged money. they will just give u some other deals or "benefit", as long as they dont need refund. and when u try to ask them to write a written + signed agreement on what they verbally said, they will make excuse dun wan to sign it, in my friend's case, they purposely say its a "customer service" matter and may take few days to do. we was like "wth" that time.

the gym facilities is ok. its the consultants that are realy un-ethical