Am having problem with my IPTV and Internet since last week Thursday morning (14/12/17). When calling the CS didn't manage to get thru. On Friday evening only notice  message on the TV screen that need to push the yellow button on the remote if the TV service is distrupted, manage to get back the TV service but still no internet. On the same day finally manage to talk to CS and after some confirmation test on the router and TM modem was told there is something wrong with the cable connection from the sub to TM modem. Need to make an appointment with the technician for them to come over to check it. Now still waiting for the technical to call me for the appointment setting. Was told to call them back to get some rebate for the interrupted internet service.