How much is 10mbps Maxis with Astro IPTV Family pack?

I have been with Astro IPTV for more than 3 years now. Everything is fine except the price for their internet

Their pricing (maxis fiber) is at RM148, RM198 and RM248 for 10Mbps, 20Mbps and 30Mbps respectively

Am having problem with my IPTV and Internet since last week Thursday morning (14/12/17). When calling the CS didn't manage to get thru. On Friday evening only notice message on the TV screen that need to push the yellow button on the remote if the TV service is distrupted, manage to get back the TV service but still no internet. On the same day finally manage to talk to CS and after some confirmation test on the router and TM modem was told there is something wrong with the cable connection from the sub to TM modem. Need to make an appointment with the technician for them to come over to check it. Now still waiting for the technical to call me for the appointment setting. Was told to call them back to get some rebate for the interrupted internet service.

happen to me also ... have call 3 times ... yesterday still can view astro channel .. suddenly today ... no view at all but internet is working ..
according to astro, the same issue raises for more people ...

later after reaching home .. i want to test again and call astro again ...

fed-up

This post has been edited by mazmanms: Dec 21 2017, 04:15 PM

Mine had been solved, its due to cable snap after being eaten by mice. Paid the Maxis contractor to reroute the cable connection.