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Credit Cards AmBank Credit Card V3, Free for life card, PPL access with T&C

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tAmp0i
post Mar 24 2018, 07:43 PM

The name is Poi
*******
Senior Member
2,825 posts

Joined: Jan 2003
From: Miri



Just came to know that, for Bonuslink card foreign currencies done via online transactions are not entitled for 10X points...
tAmp0i
post Mar 24 2018, 11:34 PM

The name is Poi
*******
Senior Member
2,825 posts

Joined: Jan 2003
From: Miri



QUOTE(SzeMeng76 @ Mar 24 2018, 07:50 PM)
You purchase from which foreign online website?
*
Paypal, paid in foreign currencies.
tAmp0i
post Jun 12 2023, 06:29 PM

The name is Poi
*******
Senior Member
2,825 posts

Joined: Jan 2003
From: Miri



Just wanted to share my experience with Ambank. Recently my Ambank Bonuslink card was charged with RM550 of annual fee, so I made a call and request for the waiver. The CS told me that I did not swipe 12x per annum hence I was charged with the fee, then he said he try to appeal to the management for the waiver and will call me back in 2 days.

2 days later he said, unfortunately the waiver was rejected and I have to pay RM550 to continue to use the card. So gladly, I told him to terminate the card because I do not want to pay for the annual fee. He said cannot terminate, I have to settle all the RM550 outstanding then only can terminate (WTF?). So I said nevermind, hung up the call...

Immediately I call again to Ambank and request the CS to terminate this card. The CS said OK, she will assist for the termination and reverse the RM550. Today I received a call from their retention team and she very happy to waive the RM550 for me and asked me to keep the card, further more offer me 12 months 0% BT. Hahaha

Conclusion is, some CS don't know what they are talking about...

This post has been edited by tAmp0i: Jun 12 2023, 06:30 PM

 

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