Grab and Uber has this user guideline, don't let your driver wait.
GRAB driver ni salah meh? Chat
GRAB driver ni salah meh? Chat
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Oct 1 2017, 06:01 PM
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#1
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Senior Member
962 posts Joined: May 2008 |
Grab and Uber has this user guideline, don't let your driver wait.
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Oct 1 2017, 06:11 PM
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#2
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Senior Member
962 posts Joined: May 2008 |
QUOTE(Iseethelight @ Oct 1 2017, 06:02 PM) This one i need to side with driver, grab is not ur personal driver why need to wait u , unless you tip la. If i need my driver to wait, i will msg/call the driver that please wait for me and i will give you some tips. At least the driver emotion will balance a bit, and i got the driver ready to fetch me. Win-win for both side. At least the driver won't feel like we are taking advantage of them. |
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Oct 2 2017, 02:05 PM
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#3
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962 posts Joined: May 2008 |
GRABCAR GOLDEN RULES
https://www.grab.com/my/blog/golden-rules/ QUOTE No.7 Only book when you’re ready to go For all Grab services, drivers will only wait for 5 minutes upon reaching your pick up point except for Multiple Stop Rides and GrabShare which has a waiting time of 3 minutes. Your ride will be cancelled if you do not board the vehicle within the given time. |
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Oct 2 2017, 02:32 PM
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#4
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962 posts Joined: May 2008 |
I support the driver that cancelled her trip, gave her a lesson. Some passenger really need to be educated.
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Oct 2 2017, 03:21 PM
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#5
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962 posts Joined: May 2008 |
QUOTE(hirano @ Oct 2 2017, 03:05 PM) What you dont realize also is it's 2 way. Rider's time also precious. I'm not a driver, im just the grab app user, i have talked to driver why they accept us so early before they drop off current passenger. Then I realised, it's not the driver greedy, also not the driver problem, it's grab company who is the greedy one cos they designed the app to send trip request to the driver even they haven't dropped off the current passenger. If the driver doesn't accept, it will affect their acceptance rate which will affect their level and incentive. Driver please correct me if i am wrong.Recently i used Grab, it shows 11 minutes. The driver just picking up other passenger and still far to drop that passenger. He still click to accept my request too, greedy. I understand it's a back to back Grab feature, but dont be this greedy la. If almost reach nvm, you accept the 2nd request. But still farrr. In the end i waited 21 minutes for the driver and sitting like an idiot under the sun. |
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