Samsung Screen Protection
The coverage term of the Samsung Screen Protection shall be one (1) year from the date of the purchase of your Device and shall be subjected to the general terms and conditions of the Screen Protection Plan stated on Samsung Official Website available at http://www.samsung.com/my/support/smartcare/index.html.
Samsung Screen Protection covers damage to your Device caused as the result of unintentional, unexpected or accidental damage from handling as damage to the display screen of your Device due to drops, falls and other collisions. Subject to your submission of a valid claim and payment of a non-refundable service fee of RM 100 (which is in addition to the fees you have paid for Samsung Screen Protection and subject to the change/revision as decided by Samsung from time to time) Samsung will exchange the defective display screen with a replacement device that is new or equivalent to new in performance; (each a "Samsung Screen Protection Incident").
Samsung Screen Protection does not cover:
i. Damage or defects due to fire, intentional damage, fractures;
ii. Scratches, gradually developing defects, cosmetic damage to outer surface/ finishing and external parts of the Device, including without limitation dents or scratches on the exterior casing, screen, camera lens, buttons and other attachments, including where caused by friction or rubbing with additional equipment or accessories;
iii. Deterioration of the Device due to normal wear and tear, including without limitation rust or stains;
iv. Reckless, abusive, wilful or intentional conduct associated with handling and use of the Device;
v. Any other circumstance where repair would be contradictory or not in compliance with good business practice.
Unless otherwise specified, Samsung Screen Protection covers the hardware components of the Device as originally supplied and does not cover any software, consumable items, or accessories even if packaged or sold together with the Device. For details on any user rights with respect to software, please refer to licensing agreement accompanying such software. Other General Terms and Conditions as stated in the Samsung Official Website shall be applicable to the Device as well.