I'm actually interning in Freshtel right now lol, honestly never even heard of them before my uncle introduced me in (hence why Google have me stumbled on this forum). It's a legit ISP.

Infrastructure is solid, other than the few usual hiccups, like when MRT construction cuts our effin' fibre line. But we usually have the backup line running within the hour, a day or 2 at most. Don't bother with the website, it was made by another intern years back, way outdated. Most of the info is on their fb page and insta account. Their biggest client is probably i-City (over 600 customers, even has a dedicated offsite support office there).

Yea, it's a small company, but they definitely seem to have some money to blow. And their weekly meetings are always mainly about customer experience and how to hit TM hard with cheaper pricing. Literally every single customer complaint is brought up in the weekly meetings.

I can't tell you the specifics, but they are backed by bigshot developers and shareholders.

Yes, they are making profits. Actually making pretty decent profits and expanding to dozens of locations within the next few years (mostly new developments).

But right now they are getting another upstream provider in. So expect better stability this year or next year, because currently they only depend on ONE. I really can't  tell you anything else about their network because again, trade secrets XD. Just trust me when I say that they are improving and expanding really fast for a such a small startup.