actually for TNB and water deposit

is only allowed to refund when we no longer live in the building?

No if your deposit is too high, can request to partial refund.

The jokers asked me to place a deposit of RM900, padahal my monthly bill has always been less than RM30. After 1 year, I appealed and they refunded RM700, so now left RM200 principal + accumulated interest.

meaning if want to justify for partial refund, need to show them the average electric use from house?

do u appeal through online?

thanks !

Yes via email. Need to write a letter

I got this issue now. My wife and brother open a company. Not even start brother pull out cos MCO dunwan do. The TNB under this company A name. Wife open B company to continue. Now after few yrs moving out due to rental increase. But TNB deposit got issue.

Deposit can only bank in to Company A. Which our case no bank account.

If to Director (wife) name need some sort of letter. But what letter?

Or both the directors need to present. But wife dunwan involve brother anymore. He is in spore anyway.

How. Anyone experience same?

Visit nearest tnb office to ask.

If still dunwan, then cont using and stop paying bill until reach deposit amount. By then tnb will disconnect and use deposit to offset unpaid bill.

Wife v good payee. Never owe. Now balance clean clean.

No choice. Later go tnb ask ask.

Tnb ll furnish u with a check list. Just follow a-z with authorisation letter according to tnb requests then they ll refund within 14 working days. The process is a bit longer than usual refund request but it's doable. I did once b4. Alternatively u can engage a runner who ll do the same leg works if the deposit amount is huge enuf to spend on runner fee.

call call call .. why call .. u run call centre ah?

go nearest TNB office la, easy to settle .. i always liase in govt office, call2 they wont entertain ..

I email tnb request to get my refund. They even call me for verification and i get my refund within few weeks. Why so susah?

not all CS there are good and friendly in fast resolving customer requests .. moreover if in period