Aug 23 2017, 06:38 PM
QUOTE(nmj616 @ Aug 23 2017, 06:33 PM)
@Maxis
Paying 30 mbps plan... Usually gets only 23 mbps and NEVER went above to 25 mbps...
so disappointed.. Internet speed recently even worse... Even YouTube needs buffer for a long time... Line is unstable... Ping also high, not suitable for gaming.. Help me fix this pls @Maxis[attachmentid=9074507]
Hi nmj616,Paying 30 mbps plan... Usually gets only 23 mbps and NEVER went above to 25 mbps...
so disappointed.. Internet speed recently even worse... Even YouTube needs buffer for a long time... Line is unstable... Ping also high, not suitable for gaming.. Help me fix this pls @Maxis[attachmentid=9074507]Is issue still persist after restart your modem? If yes, please PM us your account details as follows for our onwards checking;
a) Home Fibre Account Number:
b) NRIC:
c) Full Name:
d) Installation Address:
e) Light Indicators Shown On Modem:
f) Reachable Mobile Number To Contact:
We will take further action once we received your reply through DM.
TQ
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