@Maxis

Paying 30 mbps plan... Usually gets only 23 mbps and NEVER went above to 25 mbps... so disappointed.. Internet speed recently even worse... Even YouTube needs buffer for a long time... Line is unstable... Ping also high, not suitable for gaming.. Help me fix this pls @Maxis

Have you call their customer service yet?

Hi nmj616,

Is issue still persist after restart your modem? If yes, please PM us your account details as follows for our onwards checking;

a) Home Fibre Account Number:
b) NRIC:
c) Full Name:
d) Installation Address:
e) Light Indicators Shown On Modem:
f) Reachable Mobile Number To Contact:

We will take further action once we received your reply through DM.

TQ

What router u using?

Are you using the 2.4GHz or 5GHz band? Could be a congestion in your area.

Not yet

I'm currently technicolor TG784n v3 and VDSL2-HUAWEI-HG655m which is provided by Maxis

Stock router will slow down internet connection when overheating.

Use another router.

Try use better router like Asus brand.

Don't. I used the RT-N66U with Maxis before. Crapped out after a year or so due to heavy traffic. Now using Apple Airport Express with TP-Link TL-SG108E for VLAN. Stable for months.

This post has been edited by acbc: Aug 24 2017, 06:31 PM

Get RT-AC55UHP or RT-AC68U

this one i can vote, using maxis router i have 2-6mbps, than i use rtac55uhp it able to reach 20++ mbps, but problem with maxis is their inconsistency ....