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Q and A Uninstalling Norton cause windows' blue screen?

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SUSIdiuU
post Aug 16 2017, 08:28 PM, updated 9y ago

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after i uninstalled it, my laptop start to blue screen. alot!
any ways to solve the problem?

STOP CODE: SYSTEM_SERVICE_EXCEPTION

This post has been edited by IdiuU: Aug 16 2017, 09:21 PM
SUSIdiuU
post Aug 16 2017, 08:41 PM

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QUOTE(laksamana @ Aug 16 2017, 08:30 PM)
Use Norton uninstaller, DL from website
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i alreaqdy uninstall it
i just dl the rmeoval tool to uninstall it again?
i tried already, but still getting blue screen sweat.gif
SUSIdiuU
post Aug 19 2017, 08:34 PM

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QUOTE(Ckmwpy0370 @ Aug 17 2017, 10:22 AM)
I think your OS system files corrupted crash with Norton.
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QUOTE(ads398 @ Aug 17 2017, 02:10 PM)
Try install back and see the BSOD goes away then use Norton uninstaller this time.
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i think i solved the problem....for now
think its the new AV, kaspersky caused the problem. i installed it before uninstall Norton.... so, i uninstall the kaspersky and reinstall....
so far, no blue screen anymore
SUSIdiuU
post Aug 19 2017, 08:50 PM

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QUOTE(Ckmwpy0370 @ Aug 19 2017, 08:45 PM)
means you have 2 AV installed in your PC?
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just for about 10mins... laugh.gif

SUSIdiuU
post Sep 1 2017, 11:37 PM

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QUOTE(Ckmwpy0370 @ Aug 19 2017, 08:54 PM)
Usually 2 antivirus in same PC will conflict and crash
Therefore, pls maintain one well do
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after awhile, my laptop blue screen again...
end up, reset my laptop, and BSOD is gone forever

 

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