I just gave an unfortunate grab driver 1 star rating. the reason being:
1) He put me "In transit" where he did not even pick me up yet. So I cant cancel the trip.
2) Not sure if it was the app glitch or he is simply new driver that could not comprehend the app, he went to pick me up at my destination.
3) Since I already "In transit", hesimply completed the trip and my credit card was charged full fare for nothing.

I already lodged a report and hopefully grab take care of this case seriously.

i saw on the map, he move gradually and finally reached at my destination.
i cant callhim as he already put me "In Transit" way before that, so I sent him messages asking why he went there.
after sometimes, he called me said that he already there at my destination, waiting for me...
i asked him , he nampak or not where I am waiting at? he said yes the app shows that I am waiting at my destination.

I scold him. asked him to cancel. Later on, he completed the trip and I got charged.

some MRT /LRT station.

i wasted times waiting for him maaa..

My hp battery was at critical level that time. I had to make another trip again some more.

Yeah let grab solve this issue. hopefully grab will send that guy to training again.

if he salah pintu then still ok, i am still be able to wait for him to make a uturn. but he obviously went to the my destination which was like 10km away .

i am rider that dont mind changing pickup point as long as it is within reasonable walking distance. I still give them 5 star one.

if get 1 star then what happened? straight suspended or receive warning only?

Noooo...
I set everything correctly. My ride history also show the correct one.

I don't know what appeared at that guy's screen which lead him all the way to my destination.

Still i am not sure thay guy punya intention.

They said they will investigate. I don't care their investigation results as long as i get my compensation.