Go here and fill form - https://www.grab.com/my/blog/driver/grabcar...egeri-sembilan/

U driving in Klang Valley, right?

What u talk with the Gwab employee?

Best job for today. Hehe. From stadium negara to bukit tinggi klang.. 😄

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Hi, I'm an almost a year exp Grab Driver. my car insurance expired on 22nd Nov and my agent renewed and sent me the soft copy on 23rd, which I submitted through form created by Grab and was notified by Grab the documents received and stored.

And then right after I renew my car road tax, sent an email in regards of reactivation process duration. On the CS revert stated it may take up 1-5 working days to activate.

I checked the driver app, first a small pop up stated deactivated. The next day the same. Third day, which is on last Saturday, right at my face stated "not registered".

Now here's the thing, try not to get wrong impression here. I'm honest to work as I always been, no shortcuts no matter how tough the sh*t comes up on pick ups and drop offs. I earned ratings 4.9* above (never once said "please rate 5 star* before customer leaves the car, it's all based on how customers valued my efforts to fetch them to destination in safe, comfortable and pleasant journey.) and maintaining 100% acceptance (I don't turn down any of them even once I'd to travel 8km pick up point during Raya season unless my stupid 1.5GB RAM phone starts hiccups on heavy caches and desperate i/o bookings which caused the booking window disappear while ringtone still sing along then "lock" and "drop".) and 0% cancellation (saving for those bookings involve one way communication: Call, no service. Text, either app slow delivery or wasting cents to send SMS but no reply. Wait the most 5 minutes? So many people around the area and they wondered who the F I'm waiting for.) Just so you know, when you work till at the point considering a pioneer you should be at confidence to make sure things would go right at your side but seems the effect of support after reviewed such disappointing news on activation, how you want to feel confidence working in a company like this?

Remember, it's 1-5 "working" days. That's right, weekends aren't accounted for. I've been idling since last Thursday with no income. I might be an idiot waiting around to see the app activates itself but alas it doesn't, just to be sure how efficient the system Grab's working on. And alas it wasn't. And all these because we drivers aren't working from the inside, we don't know how busy and bad the situation is. Or perhaps too many cocky customers complaining on drivers and CS got them too much to handle until forgotten the front liners: Grab drivers. Sometimes I do think how the situation goes, can't afford myself to find out at the HQ and mostly truth cover-ups and waste of time, better drive and earn.

Now I can't drive, every penny I spent now have to reconsidered, I can work out things through email but last I received stated if my driver app hasn't been activated I can submit by hand at the HQ. Come on, are you kidding me? Anyone who's reading this, focus this point onwards and spread on quote if you have opinions:

<b>-What is the F point setting up an online support while in the end of the day all things should've been done manually at the HQ?-</b>

They are ways that can tell between the privilege of customers and drivers. I'm sure customers app have more privileges, more options. I haven't used the user app before but I heard you can upload profile pic. Why our driver app can't see the profile pic, not to mention our own pic? That's one part of it I can come up with as an example. By all means, attentions are all diverted towards customers, F priority. Drivers as soldiers sent to death while new recruits inbound in 24. I mean seriously, no perks for existing "partner"? 1-5 working days, you're more to "noobs" than "experts"? Well then, perhaps HQ will have more customers issues rather us pioneers die trying to reduce them. Thinking out loud, good luck with the issues and I want my driver app activated at once!

'nuff said, clearly I rant and thrown tantrum much here. However an experience to share among the drivers out there. What I'm supposed to do today, I will go to HQ and submit the insurance cover note, and make sure the app activates on the day itself. Nothing will come across my mind dealing such delicate matter by online anymore.

Keep y'all posted when things progressed. Cheerios!

Last week earning. 
Collected fare + insentive yang masuk

Ampang is heaven. My kampung

Guys, how u guys handle those rider that purposely select closer drop off point, then ask u go further further and further to drop them? Charge them per km? Or simply tembak a harga?

Yesterday experience first time, from KL Indonesia ambesy to Klang, with surge rm75. When reach the drop of place he told me that no this place and ask me further + further, end up further I see my meter got 5km further already. Once reach drop off point, the male rider who ask me to further + further one cepat jump car.. Left his female friend at the back to pay.. Rm75. Wtf.. But I reported to CS 👺

How much per km u charge? I report to CS, received their sms yesterday

RM0.00 GRAB: Thank you for letting us know about the passenger's abusive behaviour. We have taken necessary action against the passenger reported.

GG seriously got take action bo?

not bad. After downhill gombak got pings