My grabcar account have ban reason didn't update my app is gaming and my incentive burn, i feel so unreasonable to ban me

This post has been edited by acespeed88: Aug 31 2017, 11:57 AM

Lastime when sms me new version i will update, the problem is after i update lastest version then next 3 day suspended my account, i go to jb office they say i didn't update my app consider gaming incentive burn

This post has been edited by acespeed88: Aug 31 2017, 03:44 PM

i from jb driver the jb office guy reply me like that, the problem is after i update my app next 3 day ban my account, the guy say before i use not updated app to received job the reason my account suspended and my incentive cannot take back , i feel really mad and unreasonable and i don't agree signup the form,

ya i call to helpline they say they can't do anything need to deal back the office guy, really unfair i think the grab company gaming to driver

My friend also kenal before holiday high incentive his account kenal ban- the reason insurance expired, but my friend already renew in office, call help center they say will reactivate but until today still suspend

This post has been edited by acespeed88: Aug 31 2017, 04:00 PM

now grab can use any reason to suspended your account, like my example use not lastest version app is gaming action and ban my account my 1 week incentive burn

This post has been edited by acespeed88: Aug 31 2017, 09:31 PM

i ask the office guy how long i will be suspend he never answer me, i very angry walk out from office

This post has been edited by acespeed88: Sep 1 2017, 01:34 AM

i am kenal this wednesday they give me reason app didn't update