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 Grab Driver Discussion V3, Info and FAQ

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SUSmoosekaka
post Aug 27 2017, 03:39 PM

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QUOTE(yhtan @ Aug 27 2017, 03:12 PM)

Yesterday this customer is really piss off, picked up at One South City Plaze heading to Aeon Bukit Raja, fare RM42, 2 indonesian passenger on board, asking me detour to serdang billion and drop his friend, i politely asked him to cancelled by ordering multistop or ask that friend go order his own, his friend went off and left one on board, confirm with the passenger location and he says is bukit raja, his friend tag because is near the Aeon Bukit Raja, so i was thinking ok and proceed since it might be nearby there.

I was dead wrong the moment reached there, stating not here bla bla bla, arguing start and he don't even know his friend location, asking which hospital name, landmark also cannot spell out, i asked him to get down at Aeon Bukit Raja and ask your friend to pick him. He still don't want to get down, ok after talking with his friend through phone for 10min and only get to know his location is at SIME DARBY BUKIT RAJA area, behind the columbia hospital industrial area. It was 8km away and i asked him to top up RM8 to make it RM50 fare, the toll is RM5, so total is RM55, he agreed with the fare. When reached there, he just give me RM50, still short of RM5 and he say no money left, i was like ok i'll report to Grab after this, no point arguing with passenger to protect myself. Amend the fare to RM45, toll RM5 and total RM50.

The lesson here is, when u see it is 3rd party booking and tag wrong drop off location, ask them to leave to avoid problem, a lot rider account suspended and they resort to use their friend account to book nowadays, even mapren also same. With the surcharge, it is really hard to re-quote fare and make them agree, they can just spin and saying driver cheating them.
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pity you, you never know when you're gonna get a problem ride. perhaps it's like sixth sense, if you sense trouble just cancel.
I also nowadays scared when getting third party booking. I start to check now if incoming phone call, whether the number match the app call number, if no match my shield go up as I know this third party booking must keep on short leash.
otoh sometimes it's understandable third party, eg they call for parents or hotel call for guests. most of the time these cases will tell you up front it's third party.

what to do if customer refuse to get down when you ask them to leave? like your case, how would you have forced him out? maybe call CS in front of him? or say you will call police?


also yesterday was my first and last time doing job at serdang raya area, too many low quality riders. only reason I try there is because I thought can get Sea games business.

This post has been edited by moosekaka: Aug 27 2017, 03:53 PM
SUSmoosekaka
post Aug 28 2017, 12:45 AM

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QUOTE(skylinelover @ Aug 28 2017, 12:35 AM)
Wow if the bangla case is not worst enough, today i bertaubat big big and dikenankan massive lesson learned. I got ping from unknown. Then go 2 this location. Dam place already so dark. So i u turn and suddenly this girl dash across in my car 2 offer me RM300 instead of RM6 ride. I was like WTF. Then the kawan says in broken chinese 2 bring her home safely. So i just hantam go send her back.

When reached the location, suddenly she goes nuts calling her friend 2 tell me 2 come back because she got something 2 give me. Then another ping pulak come and i sadly have 2 ignore this RM30 trip just because of this viet bchs. Argh. doh.gif shakehead.gif Then when i come back, she pass me the room key and it took me long time 2 FINALLY figure out that they are actually trying 2 lure me in sexing her and her friend in chee chiong khai room. Then i quickly throw the key and the money away and tell them 2 fk off from my car. vmad.gif vmad.gif Straight away i offline 4 good.

This really is my worst day ever on the moment i broke new personal record. bangwall.gif bangwall.gif Beware fellas. Somebody is using grab 2 try 2 lure drivers in 2 the prostitution 4 1 night only. If you see viet girl with plenty of RM50 notes, chase her out and cancel the trip. If want report police, please do so. This trauma has haunt me 4eva. Aiks. rclxub.gif rclxub.gif
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your story makes no sense, don't prostitutes normally want$$from you?? instead your story seems like they want to pay you instead 😚😂😂
free threesome also didnt take??

This post has been edited by moosekaka: Aug 28 2017, 12:46 AM
SUSmoosekaka
post Aug 28 2017, 11:03 AM

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QUOTE(norhisham @ Aug 28 2017, 09:22 AM)
knapa grab rider payah login?
kena tunggu 4digit code
masuk email address lagi
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baguslah! next time tak boleh main main jadi rider,Suka suka biadap Kat driver.
hope grab can implement driver rate passenger soon.

This post has been edited by moosekaka: Aug 28 2017, 11:04 AM
SUSmoosekaka
post Aug 28 2017, 11:09 AM

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QUOTE(bcombat @ Aug 28 2017, 10:34 AM)
I got one matched ride recently...first chinese rider ask me to cancel and willing to pay more which I refused since already got few pax and dax that week. That guy shows soul face...

Next day I found my rating dropped 0.02.


Actually gs can help driver to make more money provided that both riders goes on the same direction and second rider pick up not too deviate from first trip.
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you got report to CS? just report, enough times report this kind of rider will be banned.
SUSmoosekaka
post Aug 28 2017, 12:20 PM

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QUOTE(akagidemon @ Aug 28 2017, 11:56 AM)
Driver rating I already given up on that shit. according to grab the rating is base on each 100 ride rated. The my rate this week go down twice then up once and I only did like 36 rides. If Campur2 last week total ride and the week before also Baru 130 rides. How come can go up down like yoyo ?
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not every rider rate, my average is that 50% of riders only rate. you can check how many ratings you have by clicking on your user icon in the app.

QUOTE(soitsuagain @ Aug 28 2017, 12:08 PM)
I am quite curious. If one person gives one star how much would the rating drops? Does it drops by 0.05? I have quite a lot of case drop by that much lol. And when I got up to 4.95 again and mood went up suddenly I got shit again...
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after 100 ratings, each 1*= -0.04, 4*= -0.01 deduction on perfect 5.00 rating.
since grab say that 90% of riders give 5*, if you have no 1* in your last 100 ratings, then 4.90 rating means very good already since some riders think 4* is a good rating to give....

This post has been edited by moosekaka: Aug 28 2017, 12:32 PM
SUSmoosekaka
post Aug 28 2017, 12:31 PM

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QUOTE(bcombat @ Aug 28 2017, 12:05 PM)
I don't have much faith in grabcar cs.
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normal case, probably CS wont do much, but in this case is rider trying to game Grabshare system (which they are trying to promote), so likely they will escalate this complaint.
SUSmoosekaka
post Aug 28 2017, 12:33 PM

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QUOTE(kojack18 @ Aug 28 2017, 12:31 PM)
Hahaha.. u never know if can kena STD summore. She mentioned got other grab driver use her services.

I was like wtf.. that driver must desperate af.. hehe
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Self promotion la..
SUSmoosekaka
post Aug 28 2017, 01:26 PM

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WTH why demand so high today what's going on???


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SUSmoosekaka
post Aug 28 2017, 01:53 PM

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QUOTE(starex80 @ Aug 28 2017, 01:48 PM)
this week school holi starts. think not enough driver.
go out drive but dont keep kena pax cancellation.
later say u game and dont want pay you back incentive.

So much P hours also feel lazy to drive.
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ya that's why I think grab forecast wrongly demand this week, too many P hours is why I'm not driving now also. wait until 5 pm....maybe grab will increase the HP hours later...
SUSmoosekaka
post Aug 28 2017, 04:22 PM

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QUOTE(Sedago Mimpi @ Aug 28 2017, 04:00 PM)
I'm doing it for fun/part time just to buy myself ciggies and beers. This is what I got last week, hantam semua tak kira berapa fare...
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how much you estimate your incentive? or are you flexi?
SUSmoosekaka
post Aug 28 2017, 10:29 PM

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Did anyone have trouble connecting to server around 7.50-8pm? Not sure if it was just me (which means my phone network) or it affected Grab server too.

On another note, I really hate it when I am pressing drop off, confirm etc etc button to complete a job and then suddenly get a ping, this sometimes causes the ping to be auto ignored and thus AR drop, chase like mad bangwall.gif vmad.gif

This post has been edited by moosekaka: Aug 28 2017, 10:30 PM
SUSmoosekaka
post Aug 28 2017, 10:50 PM

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Guys in KL, next time you see Times Sq MUNSHI ABDULLAH as destination, MAKE SURE to ask and check with passenger first! 99% they meant BERJAYA Times Sq.

This post has been edited by moosekaka: Aug 28 2017, 10:51 PM
SUSmoosekaka
post Aug 28 2017, 11:30 PM

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QUOTE(Sedago Mimpi @ Aug 28 2017, 11:22 PM)
Yeah, had similar experience with Celcom during that time. Dunno Grab or network provider.
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I'm on celcom too! that incident cost me at least two incentive rides.... I suspect celcom, but weird thing is after I called grab, they said they would checked with their technical,then suddenly back online.
SUSmoosekaka
post Aug 29 2017, 12:52 PM

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QUOTE(skylinelover @ Aug 29 2017, 12:48 PM)
Haha indeed laugh.gif laugh.gif laugh.gif
Same

My grab just hang when i press drop-off many times at 8pm-ish

Have 2 resort in restarting my phone then only ok

Chibet my UP gone as fk liao bangwall.gif mad.gif vmad.gif
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Are you on Celcom too>?
SUSmoosekaka
post Aug 29 2017, 11:09 PM

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QUOTE(Christography @ Aug 29 2017, 10:40 PM)
Not too bad for 9 hours ++ drive...
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today high fare everywhere, some more got rain in the evening, high demand. until 10pm still got demand surcharge.
Mont Kiara to bangsar south 6 something evening,$40.

This post has been edited by moosekaka: Aug 29 2017, 11:10 PM
SUSmoosekaka
post Aug 30 2017, 11:48 AM

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take more extra HP hours today!


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SUSmoosekaka
post Aug 31 2017, 02:32 AM

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QUOTE(2387581 @ Aug 31 2017, 01:38 AM)
Tonight I decided to stay in PJ area, man, immediately got ping after I press pick up for the current passenger. Seems all cakap not going to the stadium incentive but all are there...hence no other drivers around other areas.
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can confirm...I was camping at bkt jalil...waste of time. 10pm-2am, sikit jobs only and none from the GRab designated pickup location. All are from the LRTs. Cheapskate riders there and lots of public transport also. Didnt have luck get big fare with surge (this is AFTER getting the "fares are running 2.5x higher!" SMS too....

I would have earned more staying in PJ.

This post has been edited by moosekaka: Aug 31 2017, 02:32 AM
SUSmoosekaka
post Aug 31 2017, 10:01 AM

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QUOTE(bcombat @ Aug 31 2017, 03:21 AM)
I pick up one rider from sri petaling lrt, just next to the grab bukit jalil stadium pick up point..am I entitled to the rm20 pick up incentive?
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From 10pm -2am, I got picked up riders from Sri Petaling LRT, IMU, Awan Besar LRT and Bukit Jalil LRT (they opened Jln Merah Cegar after 12am). I passed by the GRab pickup point multiple times, no ping. Seems customers ignorant or don't want to walk to the PU point. Too many drivers also, waited at the Restoran Al Barakath place they told us to wait, got ten other cars waiting.....

Seems safer to assume no $20 bonus for pickups anywhere other then the official PU point, although I hope Grab can relax this condition, after all I kept getting notifications of "fares higher 2.5x in Bukit JAlil! Get $20 bonus for pickups there!".

This post has been edited by moosekaka: Aug 31 2017, 10:02 AM
SUSmoosekaka
post Aug 31 2017, 10:44 AM

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QUOTE(bcombat @ Aug 31 2017, 10:15 AM)
My surge is 2.0 for my trip and not 2.5. I didn't receive any ping in the restaurant area till I drove closer to the pick up area, i.e. Jln barat.

No really worth if purposely drive there to wait for riders w/o rm20 top up. Ideally should reach there around 11.30 pm - 12 am......10pm is just too early.

My uber app start to surge after 12.xxam.
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haha, I got conned/played by grab, after gave up on waiting/camping at Bkt Jalil, sent rider from Awan Besar LRT to Old Klang Road. Did a few jobs in Pantai Dalam, then got tempted to GO BACK to bkt jalil at 1am due to that annoying "2.5x surge message"! Also saw super red in Bkt Jalil.

Reached there,saw a tonne of cars on Jln Barat, picked up one LRT trip....called it a night after that.

This post has been edited by moosekaka: Aug 31 2017, 10:44 AM
SUSmoosekaka
post Aug 31 2017, 10:45 AM

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QUOTE(WhiteWing @ Aug 31 2017, 09:52 AM)
Which area so lucky..8 airport trip wo.
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Last few days Sea Games ending, got lots of KLIA ping requests....

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