It shouldn't take more than 3 days to send something from one state to another in Malaysia, even from Kedah to Sabah. It's a huge mistake for not passing the remote to the buyer as a HT set without a remote, it's like a car without wheels. If TS can't wait for the remote and has intention to keep the HT set, you can probably find a multi command remote as a temporary substitute or maybe purchase the remote if it ain't too expensive. I'm not sure which HT set you bought from the seller but you can always buy the remote outside.