I believe all crypto exchanges do not record their buy/sell/trade transactions on the blockchain.

Only send and receive crypto transactions are recorded.

Please correct me if I am wrong.

I also had a run-in with Luno a few days ago. See my post below.

https://forum.lowyat.net/topic/5504805


I threatened Luno with lodging a complaint with SC and they quickly released my XRP send to Binance and unlock my account.

I don't know why Luno is deciding to close your account but if you are aggrieved by it, then by all means, submit a complaint to the SC.

I attach the blank SC Complaint Form (PDF format) so you can fill that up before you email it to aduan@seccom.com.my with other supporting documents.

Good luck!

This post has been edited by colmi: Jan 18 2025, 08:48 PM


Attached File(s)
 SC_Complaints_Form_blank_.pdf ( 276.72k ) Number of downloads: 48

Those who have downloaded my blank SC Complaint Form can fill up using PDFGEAR software.

Available for download here https://pdfgear.com

Are you being paid in crypto?

If not, you can use WISE.

Let me guess. You are currently working in China?

I regularly transfer small and big amounts from my Maybank account to Luno.

Maybank never called me up to ask this and that.

The above is extracted from Luno's terms of use.

It is a reminder to those who have their accounts restricted, suspended, frozen or terminated without Luno giving you their reasons for doing so.

I have not seen HATA's but I assume it is along the same lines.