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 Luno Malaysia, Your experience, reviews, thoughts

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abdrahib
post Oct 23 2019, 06:31 PM

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QUOTE(Sunshape @ Oct 23 2019, 12:32 PM)
Deposit is resumed and they able to process?
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I still cannot depsit MYR to my MYR wallet,but sell MYR to buy Btc is allowed.May be they take time to process.
abdrahib
post Oct 24 2019, 09:56 AM

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QUOTE(Canfloat @ Oct 24 2019, 12:19 AM)
Why the big rush to buy? It's going to be around for some time, no? I'm not experienced with exchange trading but at least its better than having to p2p with potential scammers.
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Trading in Luno is not 2p2,but a Digital Exchange,where we can buy Btc or Ether with Fiat money and vice versa.
abdrahib
post Oct 24 2019, 10:02 AM

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QUOTE(angalc557 @ Oct 23 2019, 09:22 PM)
When i signed up using email, it state Luno is unavailable in your region... anyone has idea why?
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May be, check your internet speed in your region.As long as there is internet connection Luno will be accessible.
I suggest try connect to Remitano first.If possible,then Luno is also possible.
abdrahib
post Oct 24 2019, 11:18 PM

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QUOTE(elmolee @ Oct 24 2019, 10:05 PM)
same thing happened to me

please help
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Where is your region.What I understand Luno needs high speed internet at least 5gb/s(gigabits/sec).
abdrahib
post Oct 25 2019, 08:42 AM

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QUOTE(jack2 @ Oct 25 2019, 08:32 AM)
Yes, they suspended registration.

And trading is now resumed.
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Yes they suspended registration perhaps.
They are now busy,reregistering senior members for full trading resumption.
I undersatand they have few employees only.

So be patience, potential new members,the more the marrier.
abdrahib
post Oct 26 2019, 08:58 PM

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Anybody tried trading i.e buying and selling.Mine says :trading pair is not available:
abdrahib
post Oct 30 2019, 05:14 PM

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QUOTE(armati @ Oct 30 2019, 03:25 PM)
Luno is officially back in Malaysia!

We’re incredibly proud to announce that we have just been confirmed as a Recognised Market Operator for cryptocurrency in Malaysia. This means we’re now ready to re-start our operations fully and we invite you to join us on this exciting journey.

You’ll soon receive instructions to re-activate your account. Please make sure to follow the instructions carefully.

Working towards regulating cryptocurrency – together

I want to personally thank every single one of our loyal customers for waiting for us, and for all your kind support over this challenging time. I also want to extend our utmost thanks and gratitude to the Securities Commission for giving us this opportunity to serve our Malaysian customers and for their forward-thinking nature in the crypto space.

We all now have an incredible opportunity to make Malaysia the world’s showcase for the positive impact crypto and blockchain technology can have on the world, and we’re very excited to take this journey with all of you.

Once again, thank you for your support and we look forward to doing some great things together going forward.

Thank you. Terima kasih. 谢谢. நன்றி.

To the moon 🚀

Marcus Swanepoel,
,
Chief Executive Officer, Luno
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I tried to buy btc with myr in the exchange page,but Luno response was "The currency pair is not available for you".
Likewise the same would happen,if I sell Btc to get myr.
Can Mr Marcus Swaneppel help me to solve the problem.
abdrahib
post Oct 30 2019, 05:55 PM

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QUOTE(caloyness @ Oct 30 2019, 05:21 PM)
for those who are not fully verified , malaysia got more requirements imposed to luno.

such as , IC , address etc.. so basically to track who is buying and owns bitcoin from luno.

and to add, LUNO is required to provide these data if requested by Malaysia government,

imagine later they track and tax you  sweat.gif
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Why worry if govt tax us.Imagine if a Btc can sell RM !m latter.I dont mind if I have to pay tax for MR 100k
abdrahib
post Nov 2 2019, 10:52 AM

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QUOTE(copyninja4 @ Oct 24 2019, 11:38 PM)
Just to update that money I deposited yesterday (RM 10) received this morning and I deposited another RM200 this evening at received at 2300hrs.

Time to HODL
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Have you ever try to trade.I mean buy Btc with Myr and sell Btc to get Myr,
abdrahib
post Nov 2 2019, 11:14 AM

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QUOTE(sirxl @ Oct 31 2019, 04:01 PM)
Aaron the Country Manager who attended the SCxSC event last week said that the onboarding of new users will be available in the next 2 weeks.

Right now, old users (pre 2017) can login, deposit and trade now.
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Are you sure old users can deposit and trade. I registered Nov 18 with full KYC but the reply from Luno is "The currency pair is not available for you" when I tried to trade.
So yesterday I tried to locate their office in Jln Raja Chulan Mas building.Surprised Mas building is under renovation bought by PNB

So anybody here knows their office.I want to enquire about my problem
abdrahib
post Nov 2 2019, 11:21 AM

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QUOTE(caloyness @ Oct 31 2019, 04:31 PM)
don't use it then, go for remitano.
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The problem is Remitano is not approve in Malaysia.
abdrahib
post Nov 2 2019, 11:56 AM

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QUOTE(maxmillion @ Nov 2 2019, 11:18 AM)
There was an updated Risk Warning issued on October 17th. You have to accept it to have full functionality.

The problem is, not everyone got the update Risk Warning. They need to "update/upgrade" your account. No time lines on how long this takes.

Im pulling all my cash out as soon as this happens.
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Just a few minutes ago I updated Risk Warning.But still same old reply"The currency pair is not eligible for you"
abdrahib
post Nov 2 2019, 12:03 PM

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Just query on Luno.Anybody knows how many clients registered in Luno in Malaysia.

I wonder why it takes many weeks to activate all clients (old and new)
abdrahib
post Nov 2 2019, 12:40 PM

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QUOTE(preducer @ Nov 2 2019, 12:21 PM)
what do u mean by "activate" ? my account has always been ready to use, just deposited money, can buy and sell straightway
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May I ask .When did you joint Luno and start trading.
Congrat.Lucky guy
abdrahib
post Nov 2 2019, 06:51 PM

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QUOTE(preducer @ Nov 2 2019, 12:51 PM)
2017 and Level 3 verified
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Mine is Nov17 and also level 3 verified.Wonder Why still "The currency pair is not eligible for you"
abdrahib
post Nov 4 2019, 08:17 AM

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QUOTE(preducer @ Nov 2 2019, 12:21 PM)
what do u mean by "activate" ? my account has always been ready to use, just deposited money, can buy and sell straightway
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What does it means "Post only order "on the exchage page.Any one here can explain
abdrahib
post Nov 6 2019, 09:58 AM

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Sorry guys...
I am desperate to contact Luno offtce in K.L but no tel no in their website or facebook.
I am facing problem with my account.It started because of my Google Authentication no do not match with Luno.So I cannot enter Luno page.

Please help me to give me thier phone no or address

Thank you
abdrahib
post Nov 6 2019, 10:45 AM

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QUOTE(CrimsonKing @ Nov 6 2019, 10:02 AM)
You can try this on your Google Authenticator app.

Go to the 3 vertical dots on the top right of your phone screen.

Tap on Settings

Tap on Time Correction For Codes.

Go back to the app.

Try to enter the 6-digit password again

Good Luck!
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TQ,for your suggestion.I have done that action several times (time synchronisation),but still Luno page refuse to open.Thats why I need to go to thier office.
abdrahib
post Nov 6 2019, 03:36 PM

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QUOTE(jack2 @ Nov 6 2019, 12:59 PM)
their office no people one.. hehe
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Just tell me thier office whereabout so that I can made a complain to SC
Tq
abdrahib
post Nov 6 2019, 09:19 PM

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QUOTE(CrimsonKing @ Nov 6 2019, 04:57 PM)
I just noticed that the Luno Exchange does not support the ETH/MYR currency pair.

That means we cannot sell ETH for MYR directly.  sad.gif
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You cannot change Eth to Myr but change from Eth to Btc then lastly change to Myr.

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