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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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viper83
post Nov 21 2017, 04:01 PM

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so far i just subscribed for unifi in june this year under the 30mb + ruby package for rm179 (before gst). just got the sms saying rm10 for upgrade. called 100 and was told rm189 (before gst) for 50mb + ruby + jumbo + 600mins free call. need 7 days for activation. envy those who got free upgrades during the thank you campaign. mine was still streamyx back then
viper83
post Nov 21 2017, 04:30 PM

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QUOTE(hiha123 @ Nov 21 2017, 05:13 PM)
free upgrade is before Feb 2017 subscribed,so you don have
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yeah i only got free hypptv channels for 2 months coz of my steamyx 8mb package
viper83
post Nov 28 2017, 03:53 PM

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QUOTE(fruitie @ Nov 28 2017, 04:35 PM)
Oh the CS who attended to my upgrade called me just now, I thought she was calling for my upgrade progress.
Who knows it is about some T&C regarding Jumbo package. doh.gif About penalty payment if I terminate within 2 years, I didn't hear clearly as I was outside.
Then I asked about my upgrade, she said not yet... Still in progress. doh.gif I questioned her back because she told me within 7 working days and today is the 7th working day, she said can't do much and have to wait.  bangwall.gif
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i had the same reply yesterday when i called. they said that my request has been submitted but the order was not created yet. then told me they will try to contact the person who did my upgrade and resubmit again and to wait summore. not satistified with the answer i called again after 1 hour and the lady that answered was quite rude saying that its normal to wait and that they cant do anything at all. after 1 hour i got sms saying my upgrade is complete...
viper83
post Jan 4 2018, 05:47 PM

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Hey guys, anyway to check balance talk time for the free std20? I remembered someone saying there is a code to key in like prepaid phone
viper83
post Mar 11 2018, 02:31 PM

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QUOTE(roxx @ Mar 9 2018, 10:03 AM)
Goshh.. I shouldn't accepted the offer at the first place.. Or should I?
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Same case like me. Was rm179 for 30mbps ( still on contract) offered rm10 for 50mbps + 600 min + jumbo pack ( ruby package maintain). Tried to call and ask for 100mbps since quite a few ppl here got the offer but was rejected many times. Those that manage to get the 100mbps was fr the thank you campaign.
viper83
post Mar 11 2018, 02:38 PM

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QUOTE(fruitie @ Mar 11 2018, 03:35 PM)
Yes, we already got one round of free upgrade from 30 to 50Mbps.
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Yup so sad. So have to wait for next promo ( maybe after election?? Haha)

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