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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade
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squall123456
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 Nov 19 2017, 02:46 PM
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Getting Started
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I just did a call and agree the rm10 upgrade.
The upgrade discount was perpetual even the contract period was ended. I did double confirm with the CS.
But really confuse with the HyppTV JUMBO, does it provide HyppTV Jumbo for every upgraded user with existing pack like ANEKA/RUBY etc and remain both available for user or only JUMBO.
If available for both can i swap the current Aneka to Ruby without any charges? Since both are same Value packs.
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squall123456
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Nov 19 2017, 10:44 PM
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Getting Started
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QUOTE(soonwai @ Nov 19 2017, 10:03 PM) Good point. Will need to clarify this because I remember one of the TnC is "Terminating Jumbo Pack or STD20 will remove discount.". So if Zi-Tech is right, RM189 for 1st year of contract and RM249 for 2nd year of contract. Next person to go for upgrade, please check on this. Waohh! Seems like getting trap by TM  .  I wanna refuse if 249 for 2nd years. But how come CS said price remain the same as perpetual for discount.  T&C Bug trap ? |
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squall123456
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Nov 27 2017, 11:13 AM
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Getting Started
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QUOTE Reply from LiveChat CS: okay, as per check, there is no order yet for this upgrade, afraid the process still in progress. No worries, I will proceed report for this case Submitted the upgrade request on last Sunday 19Nov. |
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squall123456
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Nov 28 2017, 05:03 PM
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Getting Started
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Submitted on Last Sunday (19Nov),
Today Status become modify (pending). I guess there about schedule for replace Router.
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squall123456
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Nov 28 2017, 05:21 PM
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Getting Started
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Update:
From Pending become processing. After reboot both BTU and router, my throughput DL become 100 on 1st second and UL become 50, but wont remain after that.lol.
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squall123456
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Dec 2 2017, 04:39 PM
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Getting Started
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Just now the Tm contractors coming apply do a single reboot, now the speed was upgraded to 100mbps already.
There bring along the router & btu, but the router they provide are dlink 850, i declined straight away ask to replace the archer C7 as they spoke to me there are out of stock for those model.
Reappointment needed for waiting new stock.
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squall123456
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Jan 10 2018, 04:00 PM
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Getting Started
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Bad ip range started 147.xx since yesterday short downtime
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