When I moved 5~6 years ago, I got the 10mbps unifi package. Then I upgraded to 20 (had to pay since I felt 10 wasn't fast enough) a year later.
Then got a free upgrade to 30 a year later. Then to 50 a few months ago. Finally received a call yesterday that I'm eligible for a free upgrade to 100.

I'm paying ~ low 2XX.00 a month still. Not sure of the exact amount since the internet bill is paid automatically monthly.

all got issue. TAC come after 24 hrs.

Yep Mine just late for 3 hours. Just tried it now seems ok dy.

Need some advice here....im currently using streamyx BB deal 1mbps RM110.

Now Unifi Lite plan is 10mbps RM129. I was thinking of changing plan to unifi.

What's the different between this two type for download volume, download speed, upload speed?

Unifi Lite plan is better than streamyx?

Thanks.

Kodi/Exodus.

On a side note. Can the Archer C5 free router from TM be used as a Repeater? Couldn't find such option on the setting.

So you aren't linking these 2 routers up via wireless?

hi sifu, i would like to ask a question regarding the wifi.

Is there something that help to extend the wifi range without connect the internet cable o.o?

let's say i have two houses. i wanna extend the wifi from house A to house B area.  (big house, house b always receive only one or two block of wifi   )

Just got my Unifi upgrade to 100mbps and i must stressed that the Dlink DIR-850L is so unstable i need a recommendation from the sifus here for a stable router (not high-end stuff)

The cylinder DIR-850L gave me mixed speedtest result. Sometimes max out at 100+mb sometimes 30-40mb with high ping times most of the time.

My Asus RT-N12HP has served me well but its only a single band router. Would like to know if theres anything below RM500 thats good enough.

Thank you in advance all!

What package does it now show in unifi.com.my?

Example is mine, still no upgrade. :-(

Finally my friend and I had TeamViewer session with my sis back at home for few hours, fixing router settings.. Didn't expect small little thing like "Tx power adjustment" makes so much of difference.

We had no issue with 100% on 50Mbps, got full speed all the time. Now gotta adjust to 50% only to maximize the speed of 100Mbps.

2.4GHz and 5GHz are OK now. Just that my sister's iPad Mini 2 is still not too fast, around 78Mbps for 2.4GHz and 57Mbps on 5GHz. Maybe will guide my sister to reset network settings on her iPad later, it is late now. I guess this is a small issue.

I was paying RM 179 and now 189 for 100Mbps.

Me too, same as fruitie and with Jumbo pack to boot.

Latency same. Just speed change.

My Speedtest results with UniFi 100mbps at 2.4GHz and 5Ghz tested on an iPhone 6s & DLink DIR-868L AP.


2.4GHz N 20MHz channel width (Link: 144 mbps)


5 GHz AC (Link: 702 mbps)

*Link speeds from the DIR-868L's status page.

Router: Mikrotik RB2011UAS-2HnD
AP: D-Link DIR-868L (2.4 & 5GHz power adjusted to Low since I'm in the same room as the DLink)

What router did TM give you last time? If it's an older model, then yeah, you should be given a new one. Most likely C1200 or DIR-850L.

This is the timeline & other info of my upgrade. Maybe useful info for others or as a benchmark of TM's (in)competence.

- Did not receive RM10 SMS
- Before: UniFi Thank You Surprise 50mbps (219 + Ruby 30 = 249 less Promo 70 = RM179)
- After: UniFi Pro 100mbps RYE (299 + Ruby 30 + Jumbo 60 = 389 less Promo 150 & Special 50 = RM189)
- Old: Huawei HG850a FE BTU & DIR-615 router
- New: Huawei HG8240 BTU & TPLink C1200

Nov 16: Read about RM10 SMS here.
Nov 17: Called 100 and applied. 7 working days.
Nov 23: Modify Order created (5th working day.) SMS Installation Nov 27.
Nov 24: TM call to confirm Nov 27 afternoon installation.
Nov 26: Modify Order updated to PONR. Internet & Phone down.
Nov 27: Installation day. Morning, received SMS with installer (out of service) number.
Nov 27: 2:30pm Received call from installer, coming at 3:30pm then received SMS saying the same thing.
Nov 27: 3:30pm Installation starts
Nov 27: 5:00pm Speedtest 50mbps not 100mbps. Installer cannot complete install, removed all new equipment & left. Told me to call him when the speed has been upgraded.
Nov 27: 6:00pm Called 100 to report the failed install.
Nov 27: 8:00pm Speed upgraded to 100mbps. Package on unifi.com.my still TQ50.
Nov 28: Billing day. RM256.35. Special discount RM50 is missing. Package still is TQ50. SMS installer to notify him of 100mbps.
Nov 29: Called 100 to report billing error.
Nov 30: Installer called to say he'll come tomorrow.
Dec 01: Public Holiday. Installer no show.
Dec 02: Installer called and came in the afternoon to pass me new BTU & router to be connected by myself. Later TM called to ask if installation was ok.
Dec 02: SMS bill rebated RM60. RM192.75
Dec 04: Installer called for pics of BTU and Router serial number then received SMS Modify Order Complete.
Dec 04: Package is now RYE100 but missing Special RM50. Called 100.
Dec 05: Package updated with Special RM50. Finally ALL DONE.

for those in same shoes... maybe something u can try...

unifi 50mbps
hypptv megapack
no free calls
old equipment
out of contract

i had called 100 2-3 weeks ago, was not entertained, told not eligible.
went to tmpoint, told no such promotion.
never did live chat.

i called 100 again this morning... just to try my luck.

this time, the staff was helpful.
he called back when the line was cut.
was told "can"!!

can tell he recorded everything to make it a valid contract.
he read all the terms&conditions and then ask "do you agree, yes or no?"!
i also asked him questions and made sure he answered for the recording.

results:
+rm10
100mbps
600min free calls
jumbo pack (had to give up megapack)
all existing equipment warranty renewed 1 yr
prices and discounts remain same after 24 months.
they will check, if any equipment need to replace, technician will come
7 working days to complete.
given SR no.

so, there u go... my story part 1.
part 2... will see next 7 working days...

Interesting, TM lump all the RM200 discount into Unifi Pro. My bill will be out next week. Expect to be the same as yours. Also during the RM10 sign-up, when TM read the TnC over the phone to me, there's a clause which says removing Jumbo pack will remove the discounts. No mention of Ruby pack so I guess terminating Ruby in 1 years time should be doable.
STD20 is part of RM299 UniFi Pro. If you go to Unifi.com.my and sign-up for a new line, you'll see it stated there as such.

Sorry if the question got people ask before,

Is there anyway to connect 2 wifi router into a Unifi BTU ? Currently using D-Link DIR-850L provide by TM which is unstable in wifi connection. The connection is inconsistent and easily disconnected even though  i am infront of the wifi router. Previously im using TP-LINK ac1200 D5 to connect my streamyx and the wifi is great.
So my question is there any idea to use two wifi router, one is solely for HYppTv (DIR-850L)and  another is wifi connection such as gadgets , ip cam etc (TP-LINK AC1200) ? And will it affect the speed as well? Please help, i need your guys advice.

Thanks for the reply. But does this work the other way round? Mean that TPlink as my main from BTU. then the DIR-850L from my TPlink. And i will off the DIR-850 wifi (  only use for hyptv purpose). The TPlink will become my main access for internet connection. I notice that if my tplink become the sub from DIR-850L, the ping will become higher. Or can i just replace the DIR-850 to my tplink directly, but im not sure the hypptv will work or not. Sorry for the noob question.