Uncle want to terminate over-contract package and re-subscribe. Still need to go over to TM-point? If relocate the over-contract package to another location, any idea how much for the cabling? Pay to the contractor or billed? thanks.

Just bring the old BTU / Modem will do?
And on the spot receive new ones? Can go back and plug and play immediately or need to wait for tech to come over? I assume nothing else to be done since cabling already there.

Not relocation. Re-subscribe. i.e. terminate existing package and apply new one.

Would like to check with season Unifi Fixed IP users here. I noticed nowdays especially the Unifi 30 package with fixed IP address, that when the PPPoE is dialed it will get 172.xx.xx.xx IP. Additional step is required by adding Fixed IP address into the 'static ip column instead'.

Previously Unifi package Fixed IP Address, we used to have a TM router configured as 175.xx.xx.01 and our public fixed IP is 175.xx.xx.02 (what I need to configured on my laptop).

Anyone noticed this?

Yes. It shows connected, and those are the IP range received (172.20.xx.xxx). It even shows Gateway (which are also in that range) & DNS obtained.
And it works only with the TM router where the field 'static IP' has to be manually entered. With this Internet works.

If this router is taken out, even with an equipment supporting vlan & pppoe, the same 172.20.xxx.xxx is obtained.

TM Router given: ZTE ZXHN H267A




sharing the settings on the TM router.


the 172.20.xx.xx is shown on my Fortigate unit. And yes, confirm the pw is correct.

This post has been edited by mydurian: Mar 19 2018, 08:09 PM

I guess so. But this is a newly applied biz unifi account. I'm beginning to suspect they have yet to properly configure it. Calls to hotline is useless. I demanded to speak to their 2nd / 3rd level but they refused. So I screw the TM account manager in charge of us. I told him, either solve it by this week or we'll get our litigation dept to do work.

Default to 1492.