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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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messimagic
post Dec 25 2017, 04:29 PM

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Hi sifus here, I have upgraded my unifi from 50 to 100 Mbps.

Does my current bill look ok?


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Please advise. Thanks.
messimagic
post Dec 26 2017, 09:25 AM

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QUOTE(Exiled_Gundam @ Dec 26 2017, 08:48 AM)
My outstanding bill is less than credit limit, with one month late. I was barred on midnight yesterday.
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It happened to me few months ago...i have argued with their CS about this...she said this controlled by system..we cant do anything bangwall.gif
messimagic
post Dec 26 2017, 10:06 AM

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QUOTE(voncrane @ Dec 26 2017, 10:00 AM)
Got charged a reconnecting fee? And how long to reconnect after payment or request?
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Yes, RM 10 reconnecting fee and take 2-3 hours to reconnect after payment make
messimagic
post Dec 26 2017, 10:51 AM

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QUOTE(Exiled_Gundam @ Dec 26 2017, 10:41 AM)
Automatic reconnection or need to inform them? You paid using online banking?
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Need inform them after payment make, if you want reconnection can proceed faster.

Ya, I used online banking, CS will ask for receipt payment number for reconnection purpose.
messimagic
post Jan 3 2018, 12:29 PM

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QUOTE(#Victor @ Jan 3 2018, 10:20 AM)
Nah, that was first 2 weeks when first installed UniFi, now the rate got adjusted. Lodged complain and technician came to check the outside yesterday, was told everything healthy.

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in this case, you need to pay RM53 for technician's visiting?

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