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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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may_day
post Dec 19 2017, 09:21 PM

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QUOTE(sgpdsmss @ Dec 19 2017, 09:16 PM)
went to tm point today noon requested add rm10 upgrade from 50mb to 100mb..
10mins later received sms asked to turn off modem and wait for 10mins and switch it back on to complete the update.

check unifi occ ...attached as details..
speedtest
user posted image

super fast service...
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Receive SMS? or just request?
may_day
post Dec 22 2017, 09:38 PM

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Anyone got TP-link router C5 v2 through 100 Mbps upgrading recently? Too bad , TM gave me C1200...
may_day
post Jan 10 2018, 09:18 AM

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Anyone got the new STB (TV box) after upgrade to RYE2017?
may_day
post Jan 10 2018, 02:49 PM

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QUOTE(soonwai @ Jan 10 2018, 01:53 PM)
They won't change the STB if it's still working. Since RYE2017 is a contract/warranty renewal, what you can do is write the MAC address of the STB in a Death Note then report to TM that it's not working. TM will change it for free. I did something to this effect when I upgraded from VIP10 to Advance 30 with a contract renewal.
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QUOTE(hiha123 @ Jan 10 2018, 02:33 PM)
I got change the STB from silver box to the new white box,from 10 to 30mb,i say there gave me the STB from VIP5 there never help me setting and my old STB are all new never open,after that there take back the old one and gave me the new STB
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My STB is very old one, the first generation STB.... before upgrade to RYE 2017, TM point staff said they changed a new STB for me.

But technician only changed the router only during the upgrading work.

I asked Live Chat CS , they said they cant change STB for me , even cant renew the warranty for my STB vmad.gif vmad.gif

Any advise , sifus??
may_day
post Jan 10 2018, 03:28 PM

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QUOTE(brianklc @ Jan 10 2018, 03:09 PM)
just check the new contract sent to ur email after the upgrade
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i didnt see any contract after upgrade...

i only received acceptance form , it is a contract?
may_day
post Jan 10 2018, 04:18 PM

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QUOTE(brianklc @ Jan 10 2018, 03:44 PM)
yes, refer section 2
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Thanks , Bro


I just want to confirm, is it I got 1 year warranty for my all equipment?( please refer image shown as below)

» Click to show Spoiler - click again to hide... «

may_day
post Jan 10 2018, 04:26 PM

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QUOTE(brianklc @ Jan 10 2018, 04:19 PM)
section 2 bro
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Sorry, i didnt see any words regarding warranty from Section 2...

I screenshoted it here...

bro, you help me to check with it, thanks.


» Click to show Spoiler - click again to hide... «


This post has been edited by may_day: Jan 10 2018, 04:32 PM
may_day
post Jan 10 2018, 04:57 PM

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QUOTE(biloxee @ Jan 10 2018, 04:41 PM)
Section 3 (ii)...
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@biloxee, i have uploaded screenshot Section 3 (ii) above, could you help me to check, my equipment got 1 year warranty? thanks
may_day
post Jan 10 2018, 05:45 PM

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QUOTE(biloxee @ Jan 10 2018, 05:00 PM)
All got...1 yr warranty.
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Thanks, bro.

Damn, why CS lied to me!!


may_day
post Jan 11 2018, 12:53 PM

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QUOTE(biloxee @ Jan 11 2018, 12:07 PM)
Buy online from China...USD182 ~RM750
[attachmentid=9502448]
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Trust? Can use it for here?

This is really a good price tongue.gif
may_day
post Feb 8 2018, 03:02 PM

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Hi, my sister have 10 Mbps unifi lite, is it possible to upgrade to 30 Mbps with additional RM 10? thanks.

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