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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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kutitata
post Aug 12 2017, 01:38 PM

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hey guys...

my house is so called fiber ready, with fiber cables
1) outdoor - black from nearby common manhole to my house manhole
2) indoor - white from outside junction box to inside junction box

when TM came to install had a problem with outdoor cable and when they try to pull the underground conduit was blocked, they offered to run new cable for RM400 ohmy.gif
but the cable would be visible at some parts not concealed so I disagreed

since then my developer has dug up the conduit and found the blockage and cleared it, leaving it open so easy for TM to pull a new cable or splice as the current black outdoor cable seems too short. will they charge for this? would it be better for them to pull a new cable in the conduit. will they charge for this?

also internally I would like them to extend the white fiber modem about 2m meters, will they charge for this?

my developer also ran the telephone wiring to the same point but did not terminate the cables with phone jacks (2 nos.) so that I can plug both phone lines into the TM unifi modem. is this chargeable as well?

sorry for all the newb questions but i tried looking for it could not find any real answers...


kutitata
post Aug 12 2017, 03:46 PM

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QUOTE(aneip @ Aug 12 2017, 03:37 PM)
Pull cable in the counduit should be normal installation aka free unless over the length.

Before this, they have small box to terminate the fiber inside the house. you can put this small box at current location and use another fiber from the box to modem.. I think supplied fiber to modem is more than 2m.

As for using internal phone jack it's will be chargeable. Dunno they interested to do it or not. it's quite simple you can DIY.
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Thank you...

excited to get unifi
kutitata
post Aug 17 2017, 05:28 PM

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QUOTE(lati0s @ Aug 17 2017, 11:16 AM)
Is it normal ther TM Contractors to have shitty punctuality and zero responsibility?

Been tring to call the installer number since morning but went straight to VoiceMail.

Called 100 and ask the status update, was given new number (different number that was received thru SMS) but still the same story.

These fuckers think they simply can appoint a date and make people wait the whole day issit ?
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i have same experience, very hard and they keep changing contractors and they don't give notice...

they also try to ask for extra charges...

oh well now installed.. finally
kutitata
post Aug 18 2017, 09:27 AM

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QUOTE(jiaen0509 @ Aug 18 2017, 09:13 AM)
TM now poor sangat ke? I think my router got Hardware issue and 2.4Ghz sometime disappear but no problem with 5Ghz. Tried to reset and update the router (TP-Link) firmware and still cannot.

Contact TM and they said still under warranty and need to pay RM53 when technician visit your home. I told them now is hardware issue and still under warranty and they said 'memang ada charge'. If out of warranty, then the charge will become 200+.

I said better I visit TM Point instead of pay the RM53. But they said cannot?? WTF?
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buy own new router better, get to pick brows.gif
kutitata
post Aug 19 2017, 08:37 AM

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QUOTE(AjkR06 @ Aug 19 2017, 08:34 AM)
Perhaps those who are subscribing to 30mbps will be given free upgrade to 50mbps by tm.  whistling.gif
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that would be great.... but i doubt it....

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