Existing customer bound with contract & highet monthly subscription fee but luring new customers with lower pricing? Is this even legal?
Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade
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 Nov 4 2017, 05:01 PM
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#1
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Senior Member
2,671 posts Joined: Sep 2006 
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Nov 4 2017, 07:19 PM
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#2
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Senior Member
2,671 posts Joined: Sep 2006
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QUOTE(nuvi @ Nov 4 2017, 07:09 PM) You ain't see nothing yet. Similar to Maxis fiasco last time?Got one forummer here using 4MB@140 receive call from TM one week before Nov with offer of upgrade to 8MB while maintaining the monthly payment. TM know they going to come out bonanza plan yet still lure subscriber to renew the contract.  |
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Jan 14 2018, 01:13 PM
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#3
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Senior Member
2,671 posts Joined: Sep 2006
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Terminated my Unifi acc last Sunday and my online account is no longer valid as of today. Final bill will be received via email, correct?
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Jan 22 2018, 02:02 PM
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#4
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Senior Member
2,671 posts Joined: Sep 2006
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Terminated my unifi few weeks ago. Today, I received the final bill & I expect the amount I need to pay is pro-rated to offset the normal billing date.
Then I see the amount is -RM57.xx. Means, TM owe me instead but I don't remember paying them deposit when I registered 5 years ago. Normally how do they credit the amount? Via cheque? |
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Jan 22 2018, 05:34 PM
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#5
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Senior Member
2,671 posts Joined: Sep 2006
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QUOTE(SilentVampire @ Jan 22 2018, 02:20 PM) Yes, via cheque. Thanks  QUOTE(AVFAN @ Jan 22 2018, 02:44 PM) likely a rebate for the unused days. Just realized that have to pay first & use later, instead of the other way round.since they bill u a month in advance... u forgot? |
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Jan 22 2018, 10:55 PM
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#6
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Senior Member
2,671 posts Joined: Sep 2006
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QUOTE(pakmulau @ Jan 22 2018, 06:18 PM) i also got credit rm399 with unifi since i still paying for few months Wow. That's about 3 months. Slow like government service already.after i apply for relocation but new housing got no unifi until october last year last bill i got october last year. don't know when their cheque will arrive |
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