Now...currently I have a billing  difficulty because TM added jumbo lite into my account without my approval in addition to my existing ruby pack. I am being charged 2 months for jumbo lite which I didn't subscribe. The jumbo lite was finally removed from my account in January, however the billing RM60.80 (not gonna miss that GST  ) is still there and TM system is currently threatening me to pay or I will get disconnected in 4 days.
How is this my responsibility?

I filed report on first month after I noticed the error.
Still getting charged for second month and I filed report again. It was finally removed.
But the charges of two months still there.
Doesn't explain the first situation where I was able to owe that much for three months.

I thought this is part of Budget 2017? Almost everyone got it. I got free upgrade from 30>50Mbps one year ago, now using 100Mbps with additional RM 10.

So far I don't have issue with TM's billing. Free upgrade means nothing is changed in term of cost.