TM now poor sangat ke? I think my router got Hardware issue and 2.4Ghz sometime disappear but no problem with 5Ghz. Tried to reset and update the router (TP-Link) firmware and still cannot.

Contact TM and they said still under warranty and need to pay RM53 when technician visit your home. I told them now is hardware issue and still under warranty and they said 'memang ada charge'. If out of warranty, then the charge will become 200+.

I said better I visit TM Point instead of pay the RM53. But they said cannot?? WTF?

Hi Guys,  has any of u facing these issue when using unifi:
1. unable to connect to maybank2u app via phone, need to switch to data/4g then only can access.
2. unable to access to linkedin (intermittent), plus few other apps, solution is to switch to data/4g.

current DNS setting is using google dns. should i stick to unifi dns 202.188.18.188,
OR is it just me having this issue..

cheers..

My current plan is Unifi Lite+STD20 @ rm149, if change to Unifi Advance 30Mbps +STD20 @rm159 is considered as upgrade and allowed?

if you lazy to call can do a live chat with them
as for speedtest, you did your speedtest using speedtest.net or http://speedtest.tm.com.my/tmspeedtest.html ?
because before you ask TM to help you reset the port, then sure ask you to test using their speedtest and LAN cable
so best is shoot them a screenshot showing you are connecting using LAN & test using their speedtest website
good luck

chrome and edge not working for me as well
but both my IE and firefox is working, just make sure to activate adobe flash

For Chrome: chrome://settings/content/flash

rm189 excludes gst...

yeap STD20 = 600 min’s call

600 mins call time is for local landlines / local mobile
hypptv is rubbish...

Hi,

I would like to ask about Unifi installation. I found the standard installation setup as below:

[attachmentid=9404032]
However for my case the Fibre Distribution Point pole is at the back of my house. My plan is to have the modem, router etc setup in my living hall and I'm trying to avoid the cable to go thru my kitchen and dining hall as it will be messy with cable.

If I request the drop fibre to be over the top of my rooftop as per sketch above, is this consider as non standard installation?

If anyone have experience on this kind of setup, kindly share the setup cost charged to you. Thanks.

This is not allowed for exposing fibre to harmful UV lights emitted by the sun.

Updated:
If you call from TM line, 100 is free. You could call 100 from non-TM line but it is chargeable. As for me, I have free calls on my mobile plan that excludes 100 as a free number. So I have to call a non-tollfree number as a replacement for 100.

If calling from mobile with unlimited plan, 03-22411290.

You cannot cancel HyppTV.

I was suppose to get RM200 discount but like you, it only showed RM150 after installation. My bill was the next day so got overcharged. Made a report about this and a few days later TM put in the RM50 discount and rebated me for that bill. Now waiting for my next bill to make sure everything is in order.

In the life 2.4GHz are hard to get over 100Mbps. In-order to get over 100Mbps AC 5GHz is needed. But 2.4GHz is not useless...as the 2.4GHz has more wider coverage than 5GHz.

Here's the speed i tested in my room with note 8 and the router(C2600) is outside my room.
2.4GHz


5GHz

I want to know what's the use of credit limit? Does it mean i can only owe unifi up to the credit limit amount?

If lets say my credit limit is RM 500, my monthly bill is RM 150, then why TM cut my internet when I merely missed one payment?

I thought TM will only cut my internet upon reaching credit limit. Meaning to say until 3rd month should be safe.( RM 150*3 months=RM450 ), and will only cut on 4th month.

But it seems this is not the case, my outstanding balance was only RM150 (1 month bill) and my line was cut and told to pay immediately.....Heck, it was fast as 20 days after the payment due date......not even a month

I remember last year when I faced some financial difficulties, I dragged the payment until 3rd month and nothing happened, as long as I keep my outstanding amount below the credit limit.

But seems they changed the rules already? Anyone can clarify on this?

Then whats the purpose of credit limit? Might as well put zero?