OMG anyone else encounter this?

Can't access oversea website, mostly online streaming for K show, HK drama , Eng Movie.

GG now it's my movie time la oi

Want to survey does anyone here downgrade from 50mbps to 30mbps so can save RM40/month?

Current paying RM 179 for 50mbps (free upgrade from 30mbps & no free call) and not tie to any contract.

hmm, no choice but to wait then.

Didn't receive this , did u call to TM and ask ?

pay extra RM 10 to 100mbps definitely a YES, provided no ridiculous T&C lol.

ask ask .

I did ask live chat and they replied no latest info regarding this plan and ask me to walk in TM point...

Let's see what's ur reply

That’s what I wanna do too. But now got the new rm10 add on, in dilemma whether to upgrade to 100mbps or
Downgrade to 30 first then upgrade to 50 so pay the price of rm149.

Need to gather more info first as the plan just launched .

wow that's fast and good news too. Pay RM189 for 100mbps.

Because 50mbps is the free upgrade thank you surprise .

Anyone from bonanza 30mbps package paid rm10 and upgrade to 50mbps ?

Do TM offer this upgrade to bonanza customer since the plan is call bonanza plus. Lol

Then I’ll wait for your update . If really can then 50mbps will be rm149 without gst

Thanks

Yes , but got my speed upgraded Sep and today only received this email .

Bonanza plus come with free calls.

Just called to enquire about bonanza and bonanza plus. (my current package is rm179 for 50mbps thank you surprise upgrade without free call, ruby pack)
I did not receive the SMS, but they able to check ur acc eligible or not.

Bonanza plus: +rm10 = RM 189 to 100mbps with free 600mins Call and jumbo pack
2 year contract and price will remain the same after 2 years as long as you don’t modify ur package.

Bonanza 30mbps RM139: based on the CS info, this package not entitle to use rm10 upgrade. Which means no 50mbps @ RM 149.

If anyone able to get 50mbps @ rm149 , please let me know . That’s the package I want lol 😂

Didn’t receive sms also can upgrade by calling 100.

You just need the luck to have the experience or good CS.

If they say can’t , hang up the phone and call again till u get one haha. Or else just walk tm point to avoid all hassle.

I guess u are using TM silver box router.

You need to upgrade your router. Dual band router is recommended.

U went there Ask for free upgrade or rm10 upgrade ?

That tm point is very near to my house , plan to go there do the rm10 upgrade. If their staff is not experience enough then I also don want waste time go there d .

How u did that? Lol

Need to know more details pls

This post has been edited by crixalisrox: Nov 27 2017, 10:20 AM

Don’t think they allow
But if u manage to get then update here

15/12 Went to TM point Jalan Yong Shook Lin to upgrade from 50 to 100mbps, previously called 100 confirmed that my acc eligible for the upgrade even I didn't
receive the SMS

18/12
11am - Random speedtest on phone and found out speed already upgraded. Hypptv also became Jumbo
1.30pm - Contractor came and just change my router to C1200 with minimal configuration on router only. BTU remain same Huawi hg8240w.
The max DL speed only 95-96mbps after few speedtest via LAN. The contractor said he can't do anything, ask me to call TM complain.

After few rounds of testing on my own, C1200 really unstable so I use back my own Archer C5 which much more better.

But still I can't hit 100mbps via LAN. Is this normal? Can I complain to TM to ask for speed cap increase to 105mbps so I can get 100mbps?

Hi winterx001

Read about your post, I'm facing issue that LAN cannot go over 94mbps

Did u contact TM to get ur modem change?

currently im using the huawei hg8240w, speed indeed wont pass 94mbps

Ya using cat5e.


Erm is it? I read the datasheet from huawei website and it shown GE.

Btw, I already lodge a report to TM.