Hey guys, need some help, recently moved house and want to relocate my Unifi, there's the Unifi cables already installed in the new house but I go-to tm point they say got no ports.

I believe the previous tenant in the house using Unifi, but TM point not helping me at all, just keep telling me no ports no ports. I ask them whether got any technician go check also they cannot tell me.

Does the Unifi have to enabled from the tm side for Unifi to work? Or can I just plug my modem and all into the fibre optic port and it'll work?

Need help if anyone can help pls pm to!