hello.. how do you guys get only unifi package?? mine was bundle with ruby package(which i dont need)..
Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade
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 Sep 28 2017, 04:14 PM
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#1
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1,081 posts Joined: Oct 2009 
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Sep 28 2017, 05:14 PM
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#2
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QUOTE(doremon @ Sep 28 2017, 12:00 PM) This is my Dashboard : [attachmentid=9181223]  
this is because i saw yours and mine a lil diff... and im paying 179 for 30mbps  i read that you got 159 for 50mbps right.. when you got your 1st billing.. please share so i could walk in to tmpoint with proof  |
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Sep 29 2017, 09:10 AM
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#3
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QUOTE(doremon @ Sep 29 2017, 08:23 AM) Yah mine Rm169.00 that pretty good deal.. please share with us when your 1st bill is out.. . Hoping to get RM159.00 or RM149.00 |
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Oct 25 2017, 09:03 PM
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#4
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hey guys... anyone facing problem surfing china website?? i did speed test.. ping/download/upload all great.. just having hard time to visit baidu or taobao..
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Nov 7 2017, 09:24 AM
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#5
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anyone here having the same case as me?
last 3 month tm trunk pass by my area and saying that unifi available at my area, i upgraded from streamyx 8mb to unifi 30. Paying 179 for that and i assuming i still in contract. Anyone manage to get downgrade to bonanza 30 which is 139? Plan to walk in to tmpoint this coming fri.. would like to see any success case of similar situation. |
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Nov 7 2017, 09:56 AM
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#6
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QUOTE(nuvi @ Nov 7 2017, 09:39 AM) When you take unifi 30 is it full price or got promo? Usually if got promo then it will be under contract. 179 at tat time is full price lo |
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Nov 16 2017, 03:28 PM
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#7
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i think the Rm10/month upgrade is real.. i just received Tm sms..
QUOTE RM0.00 TM: Enjoy Speed Upgrade & HyppTV Jumbo Pack worth RM720 for just RM10/mth. Call 100 (Press 4) or visit nearest TMpoint. Grab the offer now! T&C apply |
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Nov 17 2017, 03:09 PM
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#8
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i feel is so unfair for those who sign up after 28/feb which do not entitled for thank you surprise.. and paying 179 for 30mbps.. new customer are now paying 139 for that.. and i chat with live chat... im not entitled for upgrade too...
planing to launch complain to mcmc.. but wonder will they care this case.. is it legal to do this? |
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Nov 18 2017, 01:17 PM
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#9
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QUOTE(halow @ Nov 18 2017, 11:14 AM) I just call is depend on what is your current package . i got two account . did you remember the cs that serve you?? Unifi 30 RM179 + rm10 to 100mbps.. im totally ok with that.. did you have any confirmation?1. Unifi 30 = current Rm179 p/m after Rm10 upgrade is Rm189 without GST for 100Mbps speed. 2. Unifi 50mbps at rm199 + rm10 upgrade to 100mbps is RM209 per month . All with the same package on bonanza with hypptv , not really fair with rm20 different for the same package I ask them why , they explain is depend on what the current package the owner have . |
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Nov 18 2017, 01:21 PM
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#10
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QUOTE(halow @ Nov 18 2017, 01:19 PM) i dont remember , so i just upgrade 100mbps to RM189 without GST for the RM10 offer upgrade . they just offer you? did they send any confirmation after you said yes? |
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Nov 20 2017, 05:29 PM
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#11
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i think they dont even care...
i just send complain and CCed MCMC.. still they replying me with official taichi reply... i replied them with attached of the sms screenshot.. QUOTE Referring to your e-mail dated 18th November 2017 pertaining to this matter. We sincerely apologise for the inconveniences caused. However, please be informed, the price for Unifi package will be depends on our current promotion. Please be informed, the selected customer will be notify by SMS for any promotion offered. |
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Nov 20 2017, 05:41 PM
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#12
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QUOTE(lcliang @ Nov 20 2017, 05:35 PM) can share your complain? upgrade from 8mbps streamyx to unifi 30mbps Rm179 during June when unifi available at my area..  unfair treatment due to bonanza 30Mbps @ 139 and a couple of members here got 50mbps @ 179... i dont mind paying additional rm10 to get 100mbps jumbo pack like a few members here.. but they only offer me additional rm10 to get 50mbps.. that so unfair.. that why i launch complain |
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Nov 21 2017, 09:51 AM
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#13
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QUOTE(enduser @ Nov 20 2017, 05:49 PM) Its based on the promotion & upgrade to one level above. i.e from 10 to 30, 30 to 50, 50 to 100. if you read the thread.. i think 2 members in here managed to get this.. 30->100 for 189U cant bypass from 30 to 100 coz its not mention in the promotion. But u can try. QUOTE(scottyvstheworld @ Nov 20 2017, 07:15 PM) How did you guys manage to get a upgrade? I also paying 179 for 30mbps and went i found out about this current promo i called them to complain this is unfair and all the person on the line could say is that my package is already good enough. WTF??? Why do they threat every customer differently? you can try walk in to tmpoint.. or try ur luck complain to mcmc.. |
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